Eligibility Verification:
- Review and verify eligibility documents for clients, employees, or customers in accordance with company and regulatory standards.
- Perform eligibility checks using internal systems and external databases.
- Liaise with relevant parties to clarify and resolve discrepancies.
- Maintain detailed records and prepare verification reports.
Background Verification:
- Conduct background screening including criminal record checks, employment history, education verification, and reference checks.
- Collaborate with third-party background check providers when necessary.
- Ensure compliance with legal and regulatory requirements related to background checks.
- Document findings accurately and report to HR or relevant departments.
General:
- Maintain confidentiality and data privacy during all verification processes.
- Identify and recommend process improvements for verification workflows.
- Communicate effectively with internal teams and external vendors.
- Stay updated on industry best practices, laws, and regulations.
Qualifications:
- 1 to 6 years of experience in eligibility and background verification or related roles.
- Strong understanding of verification processes, compliance standards, and privacy laws.
- Excellent attention to detail and organizational skills.
- Proficiency in using verification software and databases.
- Strong verbal and written communication skills.
- Ability to handle sensitive information with discretion.
Preferred Skills:
- Experience with HRIS and background verification tools (e.g., Checkr, HireRight).
- Knowledge of regulatory frameworks like FCRA (Fair Credit Reporting Act) if applicable.
- Ability to multitask and manage time effectively.
