Job Description
ERP Support Analyst
A leading European manufacturer establishing its India shared-services centre, running ERP support for plants across three continents from a single India desk
Location: Remote (India)
About the Company
The manufacturer has partnered with Flexiple to hire an ERP Support Analyst who can keep production and inventory data clean as more plants go live on the platform. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
Role Overview
As ERP Support Analyst, you will resolve tickets from plant and finance teams and keep the ERP's master data accurate as new sites onboard.
Key Responsibilities
ERP Support & Troubleshooting
- Triage and resolve day-to-day ERP tickets across finance, procurement, and inventory modules
- Configure workflows, approval hierarchies, and master data within the ERP without custom code
- Coordinate with functional owners to test and roll out patches and module updates
Reporting & Continuous Improvement
- Build and maintain standard reports and dashboards for business users
- Document recurring issues and turn them into self-serve knowledge-base articles
- Flag process gaps to the ERP lead and help scope small enhancement requests
Ideal Candidate Profile
- 3 to 7 years supporting an ERP platform (SAP, Oracle, or a comparable system) in a live production environment
- Working knowledge of at least one core module — finance, procurement, or supply chain
- Able to translate a business user's complaint into a precise, reproducible ticket
- Clear written and spoken English and a reliable remote-work setup
Preferred Qualifications
- A relevant ERP module certification
- Exposure to a prior ERP version upgrade or module rollout
What We Offer
- Support scope spanning live manufacturing plants, not a back-office instance alone
- Remote-friendly, pan-India hiring with long-term placement
- A structured path into ERP functional consulting
Hiring Process
HR Screening → Assignment → Technical Round → Manager Round → Culture Fit
This opening is live now, with your profile kept for the next ERP rollout phase.
More Info
Key Skills
module rollout
ERP version upgrade
approval hierarchies
ERP module certification
About Company
