ERP / CRM Specialist

JOB Location: Middle East Countries, Brunei, Singapore and Malaysia

Responsibilities

• Implement and maintain ERP/CRM systems to meet business requirements.
• Analyze business processes and identify areas for improvement through technology solutions.
• Provide training and support to end-users on ERP/CRM functionalities.
• Collaborate with cross-functional teams to ensure successful integration of ERP/CRM systems.
• Monitor system performance and troubleshoot issues as they arise.
• Develop and maintain documentation related to system configurations and procedures.

Skills and Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3-10 years of experience in ERP/CRM implementation and support, preferably with platforms like SAP, Oracle, Salesforce, or Microsoft Dynamics.
• Strong analytical and problem-solving skills to assess and improve business processes.
• Proficiency in SQL and data analysis to generate reports and insights.
• Experience with project management methodologies and tools.
• Excellent communication and interpersonal skills to work with various stakeholders.