Job Title: Assistant Manager ERP (Functional)
ERP: Microsoft Dynamics 365 Business Central
Function: ERP / Business Systems
Industry: Manufacturing
Reporting To: ERP Manager / Head IT / Digital Transformation
Job PurposeThe ERP Functional Assistant Manager will be responsible for functional ownership, business process mapping, user coordination, and day-to-day operational support of Microsoft Dynamics 365 Business Central for manufacturing operations. The role ensures ERP processes align with business requirements across production, supply chain, inventory, and finance.
Key ResponsibilitiesFunctional Ownership Manufacturing ERP- Act as functional SPOC for Microsoft Dynamics 365 Business Central across manufacturing functions.
- Understand business requirements and translate them into ERP functional solutions.
- Ensure effective utilization of ERP modules related to:
- Production Planning & Control
- Bill of Materials (BOM)
- Routings & Work Centers
- Inventory & Warehouse Management
- Procurement & Vendor Management
- Costing & Finance integration
Business Process Mapping & Improvement- Map As-Is and To-Be business processes for manufacturing operations.
- Standardize ERP-driven processes across plants/locations.
- Identify process gaps, inefficiencies, and manual interventions and recommend ERP-based improvements.
- Ensure alignment of ERP processes with SOPs and compliance requirements.
ERP Operations & User Support- Provide functional support to end users for day-to-day ERP issues.
- Coordinate issue resolution with technical teams or implementation partners.
- Monitor and ensure smooth execution of:
- Production orders
- Material planning (MRP)
- Inventory movements
- Job work / subcontracting transactions
Master Data Management- Own and govern master data related to:
- Items and item categories
- BOMs and routings
- Vendors and customers
- Work centers and capacities
- Ensure data accuracy, consistency, and compliance with defined standards.
UAT, Training & Documentation- Prepare and execute User Acceptance Testing (UAT) for new features and enhancements.
- Develop functional specifications, SOPs, and user manuals.
- Conduct ERP user training and refresher sessions for manufacturing teams.
Reporting & MIS- Define functional requirements for reports and dashboards.
- Validate manufacturing, inventory, and costing reports.
- Support management MIS and operational performance reporting.
Audit & Compliance Support- Ensure ERP transactions comply with internal controls and audit requirements.
- Support internal and external audits by providing ERP data and explanations.
- Ensure traceability, batch tracking, and documentation as per quality standards (ISO / GMP, as applicable).
Required Skills & ExperienceFunctional Skills- Strong functional knowledge of manufacturing processes and ERP workflows.
- Hands-on experience in Microsoft Dynamics 365 Business Central (Functional).
- Understanding of production planning, inventory control, procurement, and costing.
- Experience working closely with business users and cross-functional teams.
Behavioral Skills- Strong process orientation and analytical thinking.
- Excellent communication and documentation skills.
- Ability to manage multiple stakeholders and priorities.
- Problem-solving mindset with attention to detail.
Education & Experience- Bachelor's degree in Engineering / Commerce / Management.
- MBA / PG in Operations / Systems preferred.
- 58 years of ERP functional experience in a manufacturing setup.
- Experience in multi-location or project-based manufacturing preferred.
