ERP Analyst

About The Role

Job Title: ERP Analyst

Shift Timings: Night Shift (10:00PM – 07:00AM IST)

Role Summary

We are seeking an ERP Analyst with hands-on Epicor Kinetic experience to support system configuration, workflows, reporting, and day-to-day ERP operations. This role provides L2/L3 support and partners with business users to deliver stable and effective Epicor Kinetic solutions.

Key Responsibilities

Provide functional and system support for Epicor Kinetic across Finance, Operations, and Supply Chain.

Configure and maintain Kinetic workflows, BPMs, dashboards, BAQs, labels, and forms.

Support UI and process enhancements using Application Studio.

Investigate and resolve user-reported issues through root-cause analysis.

Provide L2/L3 ERP application support and maintain support documentation.

Support Kinetic upgrades, quarterly releases, and testin g activities.

Assist with integration, data migration, and production deployments.

Develop and maintain system documentation and user training materials.

Promote best practices and consistent system usage.

Mandatory Skills

Hands-on experience with Epicor Kinetic.

Strong understanding of ERP business processes.

Experience with workflows, BPMs, BAQs, dashboards and reporting.

Strong troubleshooting and analytical skills.

Experience providing L2/L3 ERP application support.

Desired Skills

Experience with Application Studio.

Knowledge of manufacturing or supply chain processes.

Experience with SSRS reports, labels, and forms.

Basic understanding of REST APIs or system integrations.

SQL or technical troubleshooting experience.

Required Qualifications

Bachelor's degree in information systems, Business, or related field.

3 - 5 years of Epicor ERP experience, preferably Kinetic.

Opportunities for Growth

Progression to Senior ERP Analyst or Functional Lead.

Specialization in Finance, Manufacturing, or Supply Chain modules.

Exposure to Epicor Kinetic cloud upgrades and transformation initiatives.