Equity Client Ops 2 -3 Yrs

Department Profile:

The Operations division is both the first line of defence for protecting client's financial and reputational well-being, and an essential partner contributing to the firm's growth. Facing off to all client businesses and interacting with all other parts of the Firm, the Operations division supports a complex, multi-faceted portfolio of businesses in full compliance with regulatory guidelines and the directives of the Operating Committee and Board of Directors.

Members of the Operations team have a unique vantage point as the division touches all parts of the business, front to back. One of the largest divisions in the firm, Operations has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying, and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, we continually strive to improve while actively supporting the development of new businesses, structures, and markets.

Team Profile:

Equity client operations support a wide range of products/ markets and clients, this extends to equity products settling via Euroclear, DTC and International domestic settlement. The team always seeks to respond rapidly to client's needs and developments within the industry, making it a constantly changing environment, which demands high performance from the individuals in the team. Clients have a named point of contact within client, who can respond effectively to their queries.

Primary Responsibilities:

The successful candidate will be responsible for the following:
-Monitoring unmatched trades and taking prompt action for a timely settlement dealing with various queries from the clients and the sales traders
-Reviewing and monitoring risk reports and cleaning up exception items
-Static data maintenance
-Building client relationship through day-to-day processing and contacts.

Skills required:

-Broad understanding of different investment products and instruments
-Excellent verbal and written communication skills
-Organizational skills
-Excellent attention to detail, problem solving skills and excellent judgment
-Strong risk awareness and orientation
-Prioritisation and time management skills - for own workload and that of others
-Takes ownership of issues is methodical and ensures resolution
-Has proven ability to interact with multiple internal and external functions including clients, sales and other functional operations teams