Summary
Position Summary
Artificial Intelligence & Engineering
AI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.
Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a significant impact on our clients achievements. You'll work alongside talented professionals reimagining and re-engineering operations and processes that could be critical to businesses.
As a Consultant, Managed services, you will support the delivery of technology-enabled solutions for clients in the healthcare sector. In this role, you will contribute to application build, configuration, testing, and issue resolution activities while working with cross-functional teams to deliver quality outcomes. You will also help improve delivery efficiency by applying structured methods, documenting processes, and supporting ongoing innovation across engagements.
Work you'll do
As a Consultant, Managed services on the AI & Engineering team, you will be responsible for:
- Gather, analyze, and interpret business and functional requirements aligned to client and sector needs.
- Perform application configuration, system build, testing, deployment support, and defect resolution within electronic health record platforms.
- Participate in Agile delivery activities, including sprint planning, retrospectives, effort estimation, and status tracking.
- Conduct peer reviews, support knowledge-sharing activities, and maintain project documentation, including application understanding and change management records.
- Perform incident and problem management activities, including root cause analysis, process improvement identification, and support for automation and innovation initiatives.
The team
You will play a key role in developing verticalized solutions tailored to the unique needs of each client's sector, transforming how organizations sell products, deliver services, drive growth, and sustain mission-critical operations. By leveraging your business expertise and advanced technology, you will help ensure every solution is seamlessly integrated with Industry Advantage and aligned with sector-specific requirements. With your focus on innovation and measurable value, you will empower clients to achieve strategic objectives, enhance operational efficiency, and stay competitive in a rapidly evolving marketplace by addressing core business challenges and opportunities across industries.
Location:
- Bengaluru / Hyderabad / Chennai / Pune
Shift Timings:
Qualifications
Required:
- 3-6 years of experience supporting Epic applications
- Experience with United States healthcare workflows
- Experience performing configuration changes and system builds in electronic health record platforms
- Experience working in Agile and waterfall delivery environments
- Experience estimating work effort for assigned tasks and deliverables
- Experience performing incident management and root cause analysis activities
- Certification in at least one Epic module in Clinical, Revenue Cycle, or Technical areas, including ClinDoc, OpTime, ASAP/Orders, Ambulatory, Resolute PB/HB, or Grand Central
- Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent degree from an accredited university
Preferred:
- Experience following engagement-specific delivery processes
- Experience preparing application documentation and change management documentation
- Experience developing process improvement or innovation ideas
- Advanced certifications in United States healthcare platforms or domains
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 350907
