Entra ID & Active Directory Support Engineer
Location: Pune
Experience: 6-10 years
Immediate joiners preferred.
Kindly share resume to [Confidential Information] with Sub of Entra ID along with notice period.
Responsibilities:
Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations.
- Perform regular health checks, performance tuning, and patching for AD and Entra ID services.
- Troubleshoot and resolve issues related to user identities, access, authentication, and synchronization, including problems with ADFS, Azure AD Connect, Group Policy (GPO), and DNS
- Configure and troubleshoot Conditional Access Policies, MFA, SSPR, Identity Protection alerts, and risk-based access.
- Maintain Enterprise Applications (SAML/OIDC apps), app registrations, and service principals
- Participate in meetings to understand and recommend the best technical, most cost-effective solutions.
- Develop and enforce security policies to ensure compliance with industry standards.
- Monitor security threats, investigate security events, and participate in incident response activities.
- Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege.
- Provision, deprovision, and modify user identities across Entra ID and AD using established IAM workflows.
- Manage support requests, policies, device trust, adaptive authentication failures, and user access problems
- Identify and implement opportunities to automate tasks and improve overall efficiency and security
- Update knowledgebase and maintain runbooks, SOPs, and KB articles.
Qualifications we seek in you!
Minimum Qualifications
- Bachelor's degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.
- Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS).
- Good understanding of IAM, MFA, SSO and Zero Trust best practices.
- Hands-on experience with Entra Connect, Conditional Access, MFA, SSO, and app integrations
- Good understanding of endpoint management and network security and Intune
- Proficiency in PowerShell for automation (MSOnline, EntraID, Graph, AD modules).
Preferred Qualifications/ Skills
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- CompTIA Security+ / CySA+
- Experience in large-scale enterprise related to ITES and Telecommunications
