Job Title
Enterprise Solutions Architect,076
Location
Bangalore, India (Hybrid 3 days office)
Experience
57 Years
Employment Type
Full-time
Notice Period
Immediate to 15 days (30 days may be considered)
Role Overview
The Lead I Enterprise Solutions role involves analyzing, designing, developing, and deploying solutions on ERP/CRM platforms. The individual will work under the guidance of a Senior Lead while independently handling modules, mentoring junior team members, managing client environments, and contributing to process improvements, automation, and agile delivery models.
Key Responsibilities
Application Development & Delivery
- Analyze requirements and user stories to design and develop ERP/CRM solutions
- Independently design, develop, configure, and test functionalities
- Select appropriate technical approaches including reuse, enhancement, or reconfiguration of existing components
- Adhere to coding standards and ERP/CRM best practices
- Ensure unit test coverage above 95%
Design, Documentation & Reviews
- Prepare Functional Design Specifications, deployment documents, and technical documentation
- Conduct design reviews, peer code reviews, and recommend improvements
- Create and review deliverable documents including design documents, test cases, and results
Production & Support
- Act as a single point of contact for build, deployment, and post-production issues
- Perform root cause analysis, troubleshooting, and performance tuning
- Handle code/configuration changes in production environments
- Independently manage client environments and installation activities
Agile & Project Management
- Estimate effort, timelines, dependencies, and resources for modules and user stories
- Participate in Scrum ceremonies and sprint planning
- Manage module delivery, track progress, and report status as per project standards
Client Interaction
- Interact effectively with stakeholders to clarify requirements and present design options
- Provide guidance to development teams and explain functionality to business users
- Drive customer calls and implementation reviews with stakeholders
Team Leadership & Mentoring
- Mentor junior developers and support day-to-day technical activities
- Assist in onboarding new team members and provide timely feedback
- Participate in technical screening and recruitment activities
Continuous Improvement
- Identify automation and process improvement opportunities
- Contribute to ERP/CRM practice initiatives such as reusable assets, case studies, internal knowledge sessions, and hackathons
- Continuously learn and implement new ERP/CRM features where applicable
Measures of Success
- Timely delivery of sprint commitments
- Quick resolution of production defects
- Adherence to coding standards and processes
- Completion of mandatory and role-relevant certifications and trainings
- Number of implemented mid-size requirements and resolved issues
- Positive client feedback and adoption of innovative ideas
Domain & Functional Scope (ERP/CRM Model N & SAP S/4 HANA Focus)
Master Data
- Customer master data assessment and alignment during ERP migration
- Customer hierarchy analysis (Ship-To, Sold-To, merges, splits, inactive customers)
Contracts & Transactions
- Contract creation, amendment, and identifier alignment
- Transactional sales data assessment (direct/indirect sales)
- End-to-end lifecycle management of settlements and payments
Payments & Chargebacks
- Handling rebates, chargebacks, admin fees, incentive rebates, and managed care payments
- Impact analysis due to customer ID or system migration changes
Reporting & Downstream Systems
- Reporting impact analysis due to data and structural changes
- Alignment of downstream finance, reconciliation, and reporting systems
Proof of Concepts (POCs)
- POCs on impacted modules including customer master, hierarchy, contracts, payments, and configurations
Required Skills & Experience (Must-Have)
- ERP/CRM systems: 3+ years
- Model N: 2+ years
- SOAP & REST API integrations: 2+ years
- SAP S/4 HANA exposure: 1+ year
- Agile/Scrum methodology: 2+ years
- Data mapping, ETL/migration tasks, and integration technologies
Nice to Have
- Experience in the pharmaceutical industry
- Exposure to Cognos or similar reporting tools
Interview Process
- 2 Technical Rounds
- 1 Client Round
Skills: model n,etl/migration tasks,data mapping,crm,rest api i,sap s/4 hana,erp,soap
