Enterprise Sales Manager (B2B, Supply-Chain)

Role & Responsibilities

Key Responsibilities

1. Pipeline Building & Lead Management

• Identify and prospect enterprise-level eCommerce brands across Fashion, Beauty & Personal Care,

Healthcare, and adjacent categories

• Coordinate with SDRs (Sales Development Representatives) to qualify leads and ensure a smooth

transition into the active sales pipeline

• Build and maintain a robust, healthy pipeline using CRM tools – tracking lead stages, activities, and

conversion metrics

2. Sales Strategy & Execution

• Develop and execute a comprehensive sales strategy to penetrate target segments and capture

market share

• Conduct in-depth research and analysis of prospective clients to understand their business needs,

delivery challenges, and growth opportunities

• Create persuasive, data-backed sales proposals and presentations tailored to each prospect's context

• Deliver compelling in-person and virtual sales presentations and product demonstrations

3. Stakeholder Engagement & Relationship Building

• Build and maintain strong relationships with senior stakeholders at target enterprises including

eCommerce heads, supply chain leaders, and CXOs • Act as a trusted advisor to prospective clients –

understanding their delivery challenges and positioning as a strategic partner

• Represent at industry events, forums, and client meetings – with willingness to travel as

needed

4. Negotiation & Deal Closure

• Lead commercial negotiations for enterprise contracts, securing mutually beneficial terms on pricing,

SLAs, and service scope

• Drive deals to closure within agreed timelines, maintaining pipeline hygiene and forecast accuracy

• Coordinate with Operations and Accounts teams to ensure seamless onboarding and service delivery

post-closure

5. Client Onboarding (First 60 Days)

• Own the onboarding experience for newly acquired accounts for the first 60 days

• Work closely with the KAM and Operations teams to ensure a smooth, high-quality handover

• Set clear expectations with clients on SLAs, delivery performance, and growth milestones