Enterprise Resource Planning Specialist

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Enterprise Resource Planning Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Job Summary

We are seeking an experienced Oracle R12 DBA to support and maintain enterprise-level Oracle E-Business Suite R12 environments. The ideal candidate will have strong hands-on experience in production support, performance tuning, patching, and backup & recovery, ensuring high availability and stability of Oracle applications and databases.

Key Responsibilities

Oracle EBS R12 Administration

• Provide 24x7 production support for Oracle E-Business Suite R12 environments
• Perform installation, configuration, cloning, and maintenance of Oracle EBS R12 (Apps Tier and DB Tier)
• Manage EBS patching, including AD patches, RUPs, CPU patches, and one-off patches
• Apply online and offline patches using ADOP (Online Patching)
• Support multi-node and single-node architectures

Database Administration

• Administer Oracle Databases (11g / 12c / 19c) supporting EBS R12
• Perform database upgrades, migrations, and refreshes (Dev/Test/UAT/Prod)
• Monitor and tune database performance using AWR, ADDM, ASH, and SQL tuning techniques
• Handle backup and recovery using RMAN
• Manage tablespaces, datafiles, redo logs, and archive logs

Performance & Monitoring

• Identify and resolve database and application performance issues
• Proactively monitor system health and capacity planning
• Work with functional and technical teams to troubleshoot concurrent manager, workflow, and application issues

Security & Compliance

• Implement and maintain Oracle security best practices
• Manage user access, roles, profiles, and password policies
• Support audits, compliance, and documentation requirements

Support & Operations

• Handle incident, problem, and change management as per ITIL processes
• Perform root cause analysis (RCA) for production issues
• Coordinate with Oracle Support (SR management) for critical issues
• Prepare and maintain technical documentation and SOPs

Required Skills & Qualifications

Technical Skills

• Strong experience with Oracle E-Business Suite R12.x
• Proficient in Oracle Database Administration (11g/12c/19c)
• Hands-on experience with ADOP, AutoConfig, and Rapid Clone
• Strong knowledge of Linux/Unix operating systems
• Expertise in RMAN, Data Pump (expdp/impdp)
• Experience with OEM, shell scripting, and basic SQL/PLSQL
• Knowledge of DR setups and High Availability architectures

Functional & Support Skills

• Experience in production support environments
• Strong troubleshooting and problem-solving skills
• Ability to work in on-call / shift-based support models
• Good understanding of ITIL processes

Preferred Qualifications

• Oracle certifications (OCA / OCP)
• Experience with cloud environments (OCI / AWS / Azure)
• Exposure to EBS integrations and third-party tools
• Knowledge of Oracle Fusion Middleware is a plus

Soft Skills

• Strong communication and documentation skills
• Ability to work independently and in a team environment
• Good time management and prioritization skills
• Customer-focused mindset

About the Project

This role supports a mission-critical Oracle EBS R12 production environment, ensuring system stability, performance, and continuous availability for business operations.

Support activities include :

. EBS and Planning instance database upgrade from 11.2.0.4 to 12.1.0.2.

. Applied RPC5 and Baseline patches to EBS and ASCP 12.1.3 as part of the preparation for the EBS 12.2 upgrade.

. Configured Active Data Guard.

. Completed the Sabrix application upgrade and database upgrades from 12c to 19.14.

. Completed the EBS, ASCP, and Agile database upgrades from 12.1.0.2 to 19.14.

. Upgraded the SOA application from 11g to 12c, along with a database upgrade to version 19.14.

. Upgraded the OIM application from 11g to 12c, alongside a database upgrade to version 19.14.

. Performed EBS and ASCP application upgrades from 12.1.3 to 12.2.10.

Below are the regular support activities:

. Apply Linux and Windows OS security patches quarterly using the FAM utility from the OCI console.

. Rebooting servers and adding storage in OCI whenever required.

. Weekly PROD maintenance and migration activities in the Production environment.

. Weekly cloning/refresh activities (which include EBS, ASCP, Sabrix, and Agile systems).

. Performing ad-hoc cloning of other instances as per requirements.

. Documenting changes and improvements in the cloning process.

. Regular patching activities using ADOP.

. Monitoring of EBS and integrated systems.

. Handling Production incidents and outages.

. Coordination with Oracle Support via SRs to resolve technical issues.

. Conducting health checks for service availability every week after maintenance.

. Executing all post-cloning steps after refresh activities.

. Database administration for EBS, including backups, database patching, and weekly Oracle Home backups.

. Providing Production support and troubleshooting technical issues.

. Monitoring system alerts and performing necessary remediation.

. Supporting secondary applications such as SOA, Tidal, OIM, Sabrix, and Agile.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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