Adobe Enterprise Architect (EA) position is a client-facing role requiring both technical and business/marketing knowledge. EA will partner with other Adobe consultants to understand, review Customer unique business requirements and assist to define, plan and execute strategies. EA will be closely working with Customers & Implementation Partners to assist reviewing and providing best practice recommendation on design architectures, strategic roadmaps, and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role and requires a solid technical acumen in digital marketing technology and enterprise architecture. This role involves constant Customer and Partner interaction.

What you'll do

• Be a recognized expert/SME for Adobe internal and regional stakeholders.
• Act as a lead point of contact for any Customer engagement.
• Manage multiple Customer engagements simultaneously.
• Build trusted advisor relationships with our Clients & Implementation Partners.
• Build custom enterprise architectures and roadmaps to achieve defined needs.
• Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
• Understand the current state of the organization-wide architecture and experience and marketing capabilities.
• Identify key business drivers and technology capabilities required to achieve clients efficient state.
• Ensure alignment between business strategies, information technology roadmap, and technical and tactical deployment teams.
• Define governance and operational models to support clients technology goals.
• Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
• Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
• Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
• Anticipate future technology requirements and communicate those to the client within deliverables.
• Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
• Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
• Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
• Manage Customer expectations appropriately and keep projects on schedule and within scope.
• Advertise the value of your role and work within the larger Adobe Consulting Group.
• Work and collaborate with Adobe internal teams and Client/Implementation Partners.
• Technical writing and PowerPoint presentation creation
• 
  

Additional Responsibilities:

• Enable existing/new team members with new product features, project-based learnings and support with any issues or queries.
• Proactively maintain the highest level of technical expertise by staying current on Adobe DX technologies and solutions through internally and externally available learning opportunities as well as self-study.
• Create and/or leverage strong processes and standardized templates to deliver better quality and timely delivery.

What you need to succeed

Must have –

• 10+ yrs. of overall experience in a client-facing role, with proven track record to develop enterprise architecture models.
• Ability to intake client business vision and translate to technical solution and architecture requirements.
• Ability to communicate technical and business strategy optimally to audiences of varying levels of experience, background, and seniority.
• Shown ability to communicate and lead execution of architecture vision across multi-functional technical and strategy teams.
• Shown experience working with software engineers, data architects, application developers & data scientists to plan out end-to-end solutions.
• Validated experience with architecture frameworks such as API, SOA, and TOGAF
• Strong understanding of Adobe Experience Platform and its ecosystem.
• Experience with AEP components like Real-Time Customer Profile, Data Lake, XDM and data ingestion & governance processes.
• Familiarity with Adobe tools like CJA & AJO would be plus.
• Understanding & experience with Microsoft Azure & Amazon AWS cloud architecture & services.
• Experience with ad technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, etc.)
• Familiarity with REST APIs, SQL, and data visualization tools like Tableau, Power BI, and Adobe Analytics
• Familiarity with offline data environments (CRM systems, email platforms, data lakes) and data warehousing.
• Clear written and verbal communication skills communicating deliverables, sharing information, and leading meetings.
• Solid understanding of general business models, concepts and strategies.
• Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)
• Exceptional organizational, presentation, and communication skills - both verbal and written.
• Must be self-motivated, responsive, professional and dedicated to customer success.
• Possess an innovative, problem-solving, and solutions-oriented mindset
• Demonstrated ability to learn quickly, be a team player, and manage change effectively.
• Extensive knowledge of Microsoft Office.
• Bachelor's/Master's degree in Computer Science with equivalent work experience.