Ent. & Bus. Applications specialist

NTT Data

Fresher

Hyderabad, India

Posted 2 months ago
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Job Description

SAP Ariba Production Support consultant :: 8+ years
. Module expertise: One or more of the following Ariba modules:
Buying and Invoicing (B&I)
SLP
Sourcing
Contracts
. Production Support Activities - Manage requests that relate directly to the operation and functionality of the Production environment - such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the environment operate in a manner that supports business users needs.
. Production Support Activities - Monitor daily data loads from SAP ECC into Ariba
. User Support Activities - Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data, or inquiries about the feasibility and impact of system changes.
. Interface Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration
. Interface Failure -Work with ERP and interface teams to resolve and reprocess failed transactions
. Operational Support Activities - Run weekly / monthly reports to monitor transaction statuses
. Operational Support Activities - Create any adhoc reports required by business teams
. General Support Activities - Monitor/manage Ariba Administration Email accounts
. General Support Activities - Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc
. Ticketing tool expertise - Good to have ServiceNow work experience