Enrollment Advisr

Company Description AcceleratorX is dedicated to advancing professional growth through expert-led learning and tailored career support. The organization helps individuals explore new opportunities, refine their skills, and accelerate their path to success. AcceleratorX provides structured programs and resources designed to guide professionals at different career stages. Team members contribute to a mission that focuses on empowering learners to certify their progress and achieve meaningful career outcomes.
Role Description The Enrollment Advisor is a full-time, on-site role based in Bengaluru, responsible for guiding prospective learners through the enrollment process for AcceleratorX programs. Day-to-day tasks include responding to inquiries, explaining program offerings, and providing accurate information on admissions criteria, timelines, and requirements. The role involves assessing learner needs, advising on suitable courses, and supporting credentialing and documentation to ensure smooth enrollment. The Enrollment Advisor will coordinate with internal teams on insurance or employee benefit-related program components, maintain detailed records in enrollment systems, and follow up with learners to support their onboarding experience. The position also requires delivering high-quality customer service, meeting enrollment targets, and contributing to process improvements that enhance the learner journey.
Qualifications

• Strong Communication and Customer Service skills, with the ability to explain complex information clearly and professionally.
• Experience or familiarity with Credentialing processes, documentation management, and verification procedures.
• Knowledge of Employee Benefits and Insurance concepts, especially as they relate to education, training, or corporate learning programs.
• Ability to manage multiple inquiries and enrollment cases simultaneously, with strong organizational and time-management skills.
• Comfort working with CRM or enrollment management systems, and proficiency with common office productivity tools.
• Demonstrated problem-solving skills and a learner-centric mindset focused on building trust and long-term relationships.
• Bachelor's degree in any discipline; experience in admissions, counseling, or education services is an advantage.
• Willingness to work on-site in Bengaluru and collaborate with cross-functional teams in a fast-paced environment.