Role Summary: As a Senior Account Executive, you will take ownership of day-to-day account management, lead the execution of campaigns end-to-end, and serve as a key point of contact for clients. You will work closely with senior account leads to drive client satisfaction, account growth, and the development of junior team members.
Ideally able to start on immediate or short notice.
Key Responsibilities
- Act as a primary day-to-day contact for clients, building strong relationships and providing strategic input on briefs, campaigns, and ongoing work
- Lead the coordination and execution of campaigns and projects from brief through to delivery, ensuring quality, timeliness, and alignment with client objectives
- Develop clear, insightful creative and strategic briefs, interrogating client inputs to ensure briefs are sharp and actionable
- Own project timelines, deliverables, and budgets, proactively identifying risks and proposing solutions before they escalate
- Champion the use of AI tools (e.g., generative AI, automation platforms, workflow tools) across the team, identifying new opportunities to improve operational efficiency and elevate output quality
- Embed AI-driven solutions across campaign execution, reporting, and internal workflows.
- Partner with cross-functional teams (creative, media, production, strategy, tech) to ensure seamless execution and to advocate for the client's needs internally
- Monitor campaign performance, synthesize results into actionable insights, and present findings and recommendations to clients
- Support the Account Manager / Account Director in commercial management of the account, including scoping, estimating, tracking budgets, and flagging over-servicing
- Identify opportunities to grow the account through new projects, scopes, or value-added recommendations
Requirements
- Bachelor's degree in Marketing, Business, Communications, or a related field
- Minimum 2 years of experience in account servicing within an advertising or marketing agency environment, with a demonstrated track record of managing campaigns independently.
- Foundational production knowledge and the ability to support end-to-end campaign delivery in a fast-paced environment.
- Proven experience applying AI tools to optimize workflows, operations, and campaign execution, with the ability to guide others in adoption
- Strong project management skills, with the ability to juggle multiple workstreams and stakeholders without compromising quality
- Excellent written and verbal communication skills, including confidence presenting to and negotiating with clients
- Sound commercial awareness, with an understanding of agency profitability, scoping, and budget management
- Ability to think strategically about client business, not just execute against briefs
- Proactive, solutions-oriented mindset with the maturity to push back constructively when needed
