Experience: 8.00 + years
Salary: Confidential (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Office ()
Placement Type: Full time Permanent Position
(*Note: This is a requirement for one of Uplers client - Knowmax)
What do you need for this opportunity
Must have skills required:
React.js, Node.js, TypeScript, JavaScript
Knowmax is Looking for:
Job Description:
Engineering Manager B2B SaaS
Location: Gurgaon, India (WFO, On-site)
Experience: 10+ Years
The Vision
Knowmax is the leading provider of Customer Experience Knowledge Management solutions, revolutionizing how global enterprises create and consume knowledge. We are currently undergoing a massive transformation, shifting from a traditional KM platform to an AI-first Agentic Knowledge Cloud. We are looking for a visionary Engineering Manager to lead our core engineering pod. You won't just manage a team; you will architect the systems that allow LLMs to solve complex customer problems autonomously. If you have a founding mindset and are obsessed with the intersection of Generative AI, Agentic workflows, and Enterprise scalability, we want you.
What You'll Do
- Lead AI & Technical Strategy
- Scalable Infrastructure: Own the end-to-end design and deployment of our multi-tenant SaaS platform, ensuring it handles enterprise-grade loads with sub-second latency.
- LLM Orchestration: Oversee the integration of LLMs (OpenAI, Anthropic, Llama) using frameworks like LangChain or LlamaIndex, ensuring optimal RAG (Retrieval-Augmented Generation) performance.
- Engineering Excellence & Delivery
- Roadmap Ownership: Translate product vision into high-impact technical execution plans, balancing fast-to-market AI features with long-term architectural debt management.
- System Reliability: Move the needle from bug-free to resilient. Own platform uptime, security (SOC2/GDPR compliance), and high-availability systems.
- Post-Implementation Tech Success: Ensure the platform scales seamlessly for global enterprise clients post-deployment, acting as the bridge between engineering and technical account management.
- People & Culture Leadership
- Build a High-Density Team: Recruit, mentor, and retain top-tier talent. You will be responsible for building a robust talent pipeline, including a high-performance internship program that feeds into core engineering.
- Foster an AI-First Culture: Promote continuous learning in prompt engineering, vector databases, and emerging AI research within the team.
Who You Are
- Experience: 10+ years in software engineering, with at least 2+ years in a leadership role within a high-growth B2B SaaS environment.
- Modern Tech Stack: Deep expertise in TypeScript, React, and Node.js.
- Data & AI Proficiency: Strong grasp of PostgreSQL and Vector Databases.
- Hands-on experience or deep conceptual understanding: of RAG architectures and Agentic AI frameworks.
- Cloud & DevOps: Proven experience with AWS/OCI, CI/CD automation, and monitoring tools.
- The Startup DNA: Previous experience as a founder or an early employee at a VC-backed startup is a significant advantage. You thrive in ambiguity and move with urgency.
Why Knowmax
- The Frontier of CX: Work on the most relevant tech challenge of the decademaking Generative AI work for the enterprise.
- Founding Influence: As a core leader, you will have a direct seat at the table with the founders to shape the company's tech DNA.
- Global Impact: Build a product used by thousands of agents across global giants, directly impacting how millions of customers get help.
The Tech Interview Process
- Introductory Call: Alignment on mission and culture.
- Technical Architecture Deep-Dive: A session focused on SaaS scalability and AI/LLM integration strategies.
- Leadership & People Management: How you build teams, handle conflict, and mentor talent.
- Founder Round: Vision alignment and long-term roadmap discussion.
How to apply for this opportunity
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
