Engineering Manager

Roles & Responsibilities:

Job Purpose:

• At Ramco we are looking for a deeply technical and hands on Engineering Manager to guide a high 
• performing team of 10-15 engineers. You will be working on architecture, designing and building a platform that will allow customers and internal app developers to create, deploy and applications. As a Engineering 
• Manager, you will partner with our program managers and visual designers to build intuitive, accessible, and 
• engaging web and mobility based user experiences and integrations. 
• You will also partner with teams within Ramco and external consulting partners, to create and deploy cutting edge platform for various domains. You will be working on designing and building efficient back end compute and middle tier platforms and tools. You will be working with experimentation and big data analysis to measure the impact of your work on engagement, customer productivity etc..
• You will be contributing to our engineering systems (developer, monitoring and manageability tools) to improve your team's engineering agility and our ability to deliver a world class enterprise products. You should be comfortable dealing with ambiguity and a shifting landscape. Experience with Azure or other cloud services is a plus. You should be passionate about iterating fast, being data driven, learning from customers and getting the right design for our customers. 

Key Responsibilities: 

• As an engineering manager, you will drive product and engineering impact by delivering value end to end and improving engineering efficiency in measurable ways. 
• • You will ensure that feature crews deliver with speed and quality. As an engineering manager, you will  help teams resolve conflict, organize your team for efficiency, prioritize towards impact and help your  team find better ways to solve problems. You will actively core, review code, create new tools and telemetry, and create plans to improve developer engagement, productivity and product quality.
• As an engineering manager, you will act as an area expert. You will be expected to provide technical leadership in the team for incidents, on design and architecture. You will guide your team to improve compliance (security, privacy, accessibility). Your Independent Contributors should look up to you to  solve hard technical problems. 
• As an engineering manager manage communication and collaboration for your team by setting the right expectations with leadership, negotiating dependencies with other teams, and promptly resolving conflicts.
• You must create clarity and opportunities in their team for higher impact:
• Help your team to understand shifting business goals, and promptly reprioritizes work to align
• Break down long term project vision into shovel ready plans.
• Oversee resourcing in the team to improve agility and quality.
• You will be accountable for growing the teams by increasing employee engagement and happiness, upleveling team impact year over year, growing talent and retaining demonstrated high performers, and championing the team's culture.
• Work effectively with a cross-functional team of product managers, designers, developers, and QA
• Continuously improve the productivity of your team by identifying investments in technology, process, and continuous delivery
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across cross-functional teams.
• Lead and encourage the use of best practices, ways of doing things, and tools to make work easier, better, and efficient at every stage of the project.

Preferred Qualifications: 

• • 8+ years of professional software design and development experience with at least one of C/C++/C#/Java/Python 
• Prior experience with engineering large high-volume services, with service-oriented development and cloud-based systems
• Familiar with secure software design concepts, enterprise design patterns. Required be hands in design and coding.
• Demonstrated commitment to the success of others, as a leader in the team you will be expected to mentor and directly manage junior software engineers.
• Technical abilities, problem solving, design, rapid prototyping, coding, and debugging skills
• Good communication skills and a track record of cross-group/cross-discipline collaboration
• Quick learner who thrives in an ambiguous environment
• Team player with a positive attitude
• •Collaboration skills and ability to be adaptable and agile in development