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Engineering Manager

8-13 Years
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  • Posted 28 days ago
  • Over 50 applicants
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Job Description

As an Engineering Manager of the HOT team, you will have an impact on our technical architecture, product, team as well as culture. You not only have the chance to use your technical expertise to take on and provide technical leadership to major projects but also manage a team of smart engineers to create business impact. You not only optimize your own code but make sure engineers are able to optimize theirs. You would contribute to the product strategy and help develop your team.

What you will be working on

  • Driving product implementation from conceptualisation to delivery. This would involve planning and breaking down projects, leading architectural discussions and
  • decisions, building high quality documentation and architecture diagrams, and driving the execution end to end.
  • Own the development practices, processes, and standards for your team
  • Own the technical architecture, drive engineering design, and shoulder critical decisions
  • Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt
  • Work effectively with a cross-functional team of product managers, designers, developers, and QA
  • Own the communication of the team's progress and perception of the team itself
  • Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution
  • Collaborate with Talent Acquisition to drive sourcing, screening, interviewing, and recruitment of the right talent for your team
  • Continuously improve the productivity of your team by identifying investments in technology, process, and continuous delivery
  • Own the morale of your team, unblock them at critical junctures, and break ties in a timely manner
  • Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers
  • You will nurture and grow the team in order to deliver path-breaking solutions, as outlined above, for the business in the coming years

More Info

About Company

Hiver is a delightfully easy-to-use customer service platform that brings together all your communication channels, apps and data so you can provide stellar support to every customer.

Hiver enables real-time collaboration across every customer communication channel, powered by Al and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally - from Flexport to Harvard University, Vacasa and Epic Games - rely on Hiver to deliver exceptional support that wins and retains customers for life.

Job ID: 131821245

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