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As an Engineering Manager of the HOT team, you will have an impact on our technical architecture, product, team as well as culture. You not only have the chance to use your technical expertise to take on and provide technical leadership to major projects but also manage a team of smart engineers to create business impact. You not only optimize your own code but make sure engineers are able to optimize theirs. You would contribute to the product strategy and help develop your team.
What you will be working on
Hiver is a delightfully easy-to-use customer service platform that brings together all your communication channels, apps and data so you can provide stellar support to every customer.
Hiver enables real-time collaboration across every customer communication channel, powered by Al and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally - from Flexport to Harvard University, Vacasa and Epic Games - rely on Hiver to deliver exceptional support that wins and retains customers for life.
Job ID: 131821245