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1-3 Years
Not Disclosed

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Job Description

Job Title: VMware and Cloud Support Engineer (L1)

Location: SMILES 1, Bengaluru, Bengaluru

Years of Experience: 1-3 Years

Job Summary: We are seeking a motivated and detail-oriented VMware and Cloud Support Engineer at the L1 level to join our dynamic team. The ideal candidate will possess a foundational understanding of VMware technologies and cloud computing principles. This role is essential for providing technical support and ensuring the smooth operation of our virtualized environments.

Responsibilities:

  • Provide first-level support for VMware environments, including troubleshooting and resolving issues related to virtual machines and infrastructure.
  • Assist in the deployment, configuration, and management of VMware solutions.
  • Monitor system performance and ensure optimal operation of virtualized resources.
  • Collaborate with senior engineers to implement cloud solutions and best practices.
  • Document technical processes and maintain accurate records of support activities.
  • Participate in team meetings and contribute to continuous improvement initiatives.
  • Stay updated with the latest trends and technologies in VMware and cloud computing.

Mandatory Skills:

  • Strong understanding of VMware technologies, including vSphere, ESXi, and vCenter.
  • Basic knowledge of cloud computing concepts and services.
  • Familiarity with networking concepts and protocols.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, both verbal and written.

Preferred Skills:

  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks.
  • Understanding of ITIL processes and best practices.
  • Experience with monitoring tools and performance management.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1-3 years of experience in a technical support role, preferably with a focus on VMware and cloud technologies.
  • Relevant certifications (e.g., VMware Certified Professional - VCP) are a plus.

If you are passionate about technology and eager to grow your career in VMware and cloud support, we encourage you to apply!

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