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Job Description

Key Responsibilities

  • Troubleshoot and repair electronic devices and PCBs up to component level.
  • Perform SMD soldering/desoldering and component replacement.
  • Attend customer complaints and ensure timely resolution as per defined TAT.
  • Maintain service records and update SAP/CRM in real time.
  • Manage service spare parts and ensure proper consumption and inventory control.
  • Coordinate with the Central Service/Technical team for complex issues.
  • Maintain proper repair quality and minimize repeat complaints.
  • Prepare and submit required service reports on time.
  • Follow defined service processes, safety and 6S standards.
  • Travel to customer locations as required.

Required Skills

  • Good knowledge of electronic components and circuits.
  • Hands-on experience in PCB troubleshooting and SMD soldering.
  • Knowledge of DMM, Oscilloscope and Power Supply.
  • Basic computer knowledge; SAP/CRM knowledge will be an advantage.

Qualifications

  • ITI / Diploma in Electronics or related field.
  • 1–2 years of experience in electronics servicing, repair or field service.
  • Freshers with strong practical electronics knowledge may also be considered.

More Info

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Key Skills

Electronic components and circuits

PCB troubleshooting

SMD soldering