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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your role Responsibilities of this role are:. End-to-End My Quest Requests: Manage and resolve My Quest (MQ) requests efficiently.
. Ticket Study & Kit-Spares Management: Create and modify kits and spares in Excel and 3DX and execute ownership transfer requests to CTS.
. Data Accuracy: Update missing part parameters in 3DX through Jira when required.
. BOM Management: Handle BOM updates and changes in BPCS.
. Enovia Flow Management: Initiate and manage Enovia flows for kit and spare releases, ensuring replication in BPCS.
. Review of MQ Tickets: Regularly review open MQ tickets and promptly raise concerns.
. Timely Ticket Closure: Ensure timely resolution and closure of MQ tickets.
. Stakeholder Communication: Collaborate with stakeholders to resolve escalations.
. Jira Updates: Maintain timely task updates and accurate effort logging.
. Project Updates: Provide regular project status updates.
. Process Improvement: Support process and workflow improvement initiatives.
. SOP Contribution: Develop and maintain SOPs and knowledge articles.
. Change Management: Support adoption of new processes and systems.
. Stakeholder Collaboration: Ensure smooth transitions and continuous improvement.
. Business Continuity: Act as a backup for team members when required.
. Team Coordination: Follow up on MQ tickets and support timely issue resolution.
. Migration & Integration Support: Assist with migration and software integration activities.
. KPI Adherence: Meet KPI targets and align with team performance goals.
Option 2: Hybrid
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco, GECIA office in Pune, Hinjewadi.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Atlas Copco (Copco from Compagnie Pneumatique Commerciale) is a Swedish multinational industrial company that was founded in 1873.It manufactures industrial tools and equipment.The Atlas Copco Group is a global industrial group of companies headquartered in Nacka, Sweden. In 2019, global revenues totaled SEK 104 billion, and by the end of that year the company employed about 38,774 people. The firm's shares are listed on the Nasdaq Stockholm exchange and both 'A' and 'B' classes form part of the benchmark OMXS30 index.
Job ID: 150004665
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