Engineer II, Software (RPA)

Job Title: Engineer - II, Software (RPA)

Experience: 3-5 Years

Job Location: Hyderabad (Hybrid), India

Company Overview:

Ensemble Health Partners India is at the forefront of innovation in the Revenue Cycle Management (RCM) space, leveraging modern technology to drive meaningful, real world impact. Our future ready platforms bring together AI driven analytics, intelligent data ingestion, workflow automation, and business intelligence built on a scalable, cloud native architecture. Our AI powered solutions are actively running in production, continuously optimizing processes and delivering data driven insights at scale. With the second largest market share in the U.S. RCM industry, a global workforce of 15,000+ professionals, and 12 technology patents, we deliver results through strong teams, proven processes, and flexible, modern technologies. As part of our continued growth, we have launched our Global Capability Center (GCC) in Hyderabad designed to serve as a strategic extension of our global operations. The GCC brings together technology, analytics, and RCM expertise to build scalable solutions, accelerate innovation, and support our long term vision of transforming healthcare operations. At Ensemble Health Partners India, we foster a culture of growth, collaboration, and innovation where your expertise is valued, your ideas are heard, and your work makes a measurable impact.

Position Summary:

We are looking for an Engineer II who lives and breathes Python and wants to build production automation at the intersection of RPA and applied AI. You will design and ship automations across web, Citrix, and document-heavy workflows, then push them further with LLMs, OCR, and agentic techniques so they handle the messy, unstructured cases that classic RPA cannot.

We care about how you reason about brittle real-world systems, write clean Python, and learn quickly. Our stack spans Python, Playwright, Azure, Docker, and a fast-growing agentic / CUA layer built on Azure OpenAI and open-source LLMs. Strong engineers pick up the parts they haven't seen fast.

Responsibilities:

• Design, build, test, and maintain production automations in Python across web, Citrix, and API-driven workflows.
• Automate applications end to end: web automation (Playwright or Selenium), Citrix and virtual-desktop automation, and OCR or document-based automation.
• Build agentic and Computer Use Agent (CUA) automations that combine LLMs with UI control to handle tasks that rule-based bots cannot.
• Apply document processing and intelligent data extraction, blending OCR with LLMs to turn unstructured inputs into structured, usable data.
• Integrate REST and SOAP APIs (auth, pagination, retries, error handling), preferring API-driven steps over fragile UI wherever an API exists.
• Handle unattended-execution concerns: secure secret handling, MFA such as TOTP, scheduling, structured logging, and graceful recovery.
• Package automations as Docker containers, run them on Azure, and ship through Azure DevOps Git with PR review and CI/CD pipelines.
• Write and optimize advanced SQL against SQL Server for data-driven automations and reporting.
• Contribute to our shared automation platform, building reusable workers, connectors, and workflow components.
• Instrument what you build with structured logging, metrics, and Application Insights, and help triage and resolve production issues.

Requirements:

Minimum 4 years of professional experience building and running production automations or software, with Python at the center of your work.

Must-Have Skills

• Python (required): strong core Python (data structures, OOP, exception handling), clean modular code, virtual environments and dependency management (pip / poetry / uv), HTTP and API work (requests / httpx), parsing JSON, CSV, and Excel data, logging, and writing tests.
• Hands-on RPA delivery: production automations built in Python. Prior Power Automate / Power Automate Desktop experience is valued, and experience with any other RPA tool (UiPath, Automation Anywhere, Blue Prism) is welcome, but Python is mandatory.
• Web, Citrix, and OCR automation: Playwright or Selenium for web, image / vision techniques for Citrix and virtual desktops, and OCR for documents.
• REST API integration: consuming third-party APIs with auth flows, pagination, retries, and error handling.
• Advanced SQL: SQL Server / T-SQL, complex joins, window functions, stored procedures, and query tuning.
• Azure fundamentals, hands-on with: Service Bus, Key Vault, Function Apps, Application Insights, Automation Runbooks, and Azure AI Foundry.
• Docker: containerizing automations and running them reliably.
• Git and CI/CD: Azure DevOps pipelines, PR workflow, and branching.
• Unattended-run fundamentals: secrets, MFA / TOTP, scheduling, and logging.

Preferred / Stand-Out

• Agentic automation and Computer Use Agent (CUA) experience: combining LLMs with UI control to build adaptive automations.
• AI / LLM engineering: Azure OpenAI, prompt design, and handling non-deterministic output.
• Open-source LLM experience: self-hosting or serving models (for example vLLM) and integrating them into automation.
• Document processing at scale: intelligent extraction from PDFs and scanned documents using OCR and LLMs.
• FastAPI + Pydantic: building small services and APIs that sit behind automations.
• Model Context Protocol (MCP) or comparable tool / adapter abstractions.
• Healthcare / regulated-data domain: familiarity with HIPAA constraints or Epic / FHIR integration.

Why Join Us

• Work on real-world healthcare and technology challenges, powered by emerging technologies and a strong innovation mindset.

• Be part of a fast-growing, people-first organization where your work creates measurable impact.

• Grow continuously with structured learning, certifications, and industry-recognized development programs.

• Collaborate with high caliber teams that value ownership, trust, and accountability.

• Grow alongside an organization that's scaling with purpose and clarity. Be part of a fast scaling Global Capability Center with meaningful global responsibility.

Benefits:

• Comprehensive health insurance coverage for associate, kids (2) and parents supporting physical and financial well being beyond the workplace.

• Accidental insurance coverage for the associate that adds an extra layer of security.

• Professional development programs with reimbursement support to help you upskill and grow with confidence.

• A workplace that is fully compliant with labor laws, including maternity and paternity benefits.

• Thoughtful experiences like welcome kits, company swag, and work anniversary gifts that recognize your journey with us.

• Benefits designed to support you at different stages of life and career, not just on day one.