Engineer, Devops- Vendor Management

We are looking for a technically credible and highly organized engineer to manage the day-to-day operations of our technology vendors across cloud, infrastructure, DevOps, SaaS, observability, networking and managed services. You will work closely with engineering, finance, procurement, legal and security teams to ensure vendor services remain reliable, cost-effective and aligned with business priorities.

Job Description

ABOUT THIS TEAM

Infrastructure team provides various services including automation, observability, cloud/server/network architectures, CICD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and acquiring new skills. These services help to improve efficiency, reduce errors, and ensure fast and reliable application releases while maintaining security and compliance. Techops help teams monitor applications and infrastructure, create resilient infrastructure, identify and resolve IT service issues, manage vendors, and ensure cloud security and compliance. The team also focuses on continuous learning and implementing new technologies to provide better value to the organization.

WHAT YOU'LL DO

• Operational Governance: Support Order Form, Purchase Order, PoCs, SoWs, transition planning and vendor lifecycle management. Maintain risk registers, domain inventory and renewal calendars.
• Stakeholder Communication: Prepare concise, decision-ready reports for engineering and leadership teams, coordinate vendor meetings, and ensure timely escalation of operational risks and issues.
• Vendor Operations: Act as the primary operational contact for assigned technology vendors, coordinate onboarding, service reviews, SLA/KPI tracking, renewals, operational escalations and prepare inputs for strategic vendor meetings.
• Technical Evaluation: Review architecture diagrams, monitoring dashboards, performance trends and RCA reports to assess vendor performance, identify gaps, and recommend improvements.
• Commercial & FinOps Support: Analyse cloud consumption, licence utilisation, invoices, pricing benchmarks and total cost of ownership. Maintain vendor spend, renewal forecasts and identify cost optimisation opportunities
  
  

WHAT YOU'LL NEED

• Technical Cloud Background: Hands-on experience with at least one major cloud platform (AWS / Azure / GCP), and familiarity with IaaS/PaaS/SaaS services, reliability, observability, and service delivery.
• Vendor & Service Management: Experience with vendor governance, SLA/KPI management, service reviews, renewals and operational lifecycle management.
• Analytical and Commercial Ability: Able to review logs, dashboards, performance trends, and invoices. Understands licence utilisation, cost tracking, concentration risk, and security/compliance dependencies, and presents evidence-based recommendations.
• Communication and Documentation: Excellent written and verbal English communication, able to run vendor and stakeholder meetings and translate technical issues into business impact. High precision in maintaining vendor records, action logs, cost tracking and renewal calendars
  
  

EXPERIENCE-

• Engineer, Devops- Vendor Management- 3 years+
  
  

BENEFITS

Outstanding Compensation

• Competitive salary
• Tax-friendly compensation structure
• Bi-annual bonus
• Annual Appraisal
• Equity in company
  
  

100% Full Health Benefits

• Group Mediclaim, personal accident, & term life insurance
• Group Mediclaim benefit (including parents coverage)
• Online Health (OPD) Consultation Benefit
• Personal accident and term life insurance coverage
  
  

Flexible Time Away

• 24 days paid leaves
• Declared fixed holidays
• Paternity and maternity leave
• Compassionate and marriage leave
• Covid leave (up to 7 days)
  
  

ADDITIONAL BENEFITS

• Internet and home office reimbursement
• In-office catered lunch, meals, and snacks
• Certification policy
• Cab pick-up and drop-off facility
  
  

About BOLD

We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate And Promote Diversity And Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don't discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.