ENGINEER - Customer Quality

Sansera Engineering is an engineering-led integrated manufacturer of forged complex and high-precision components

for the automotive, non-Automotive and Aerospace sectors. With a rich legacy spanning over three decades, Sansera

Engineering is committed to delivering quality products to its global clientele. As we continue to expand our operations

and workforce, As we continue to expand our operations and workforce, we are seeking talented and dedicated

individuals to join our team.

PRIME FUNCTION

To ensure product and process quality by developing, implementing, and maintaining quality systems, conducting audits, resolving quality issues, and ensuring compliance with aerospace and defence industry standards and customer requirements.

Job Description / Responsibilities

• Develop and implement Quality Control procedures, work instructions, and processes to ensure compliance with aerospace and defence standards.
• Collaborate with cross-functional teams (Production, Manufacturing Engineering, NPI, Supplier Quality, etc.) to identify, analyse, and resolve quality issues.
• Conduct regular in-process and final inspections, internal audits, and process audits to ensure adherence to quality and safety requirements.
• Analyse production and quality data to identify trends, deviations, and opportunities for improvement.
• Drive root cause analysis and CAPA implementation for non-conformities.
• Develop, maintain, and continuously improve the Quality Management System (QMS).
• Support customer audits, certifications, and compliance activities.
• Ensure documentation accuracy as per aerospace & defence standards (AS9100, NADCAP requirements wherever applicable).
• Enable continuous improvement projects through problem-solving tools and structured methodologies.
  
  

AUTHORITY

• Authority to stop production in case of major quality non-conformities.
• Authority to escalate quality issues to Management / HOD for immediate action.
• Authority approve and reject products based on inspection results.
• Authority to recommend corrective and preventive actions for quality improvements.
  
  

JOB SPECIFICATION / COMPETENCY

Qualification

• BE/Diploma/B. Tech or any relevant field
  
  

Experience

• 5–10 years
  
  

Technical Competencies

• Strong knowledge of quality processes, inspection methods, and quality documentation.
• Understanding of aerospace & defence industry standards (AS9100, customer-specific requirements).
• Hands-on experience with root cause analysis tools (8D, Fishbone, 5 Why, FMEA, etc.).
• Proficient in reading and interpreting engineering drawings & GD&T.
• Proficient in data analysis and reporting.
• Knowledge of QMS tools & audits (Internal, Process, Product audits).
• AS9100 QMS and Documentation awareness.
  
  

Behavioral Competencies

• Strong analytical and problem-solving skills.
• Effective communication and teamwork abilities.
• Attention to detail and adherence to quality mindset.
• Ability to collaborate with cross-functional teams.
  
  

PERFORMANCE MEASURES

• Reduction in internal and external non-conformities.
• Timely completion of CAPA and audit actions.
• Compliance to QMS standards and successful audit outcomes.
• Improvement in First Pass Yield and process capability.
• Effectiveness of quality control procedures and inspections.
• Contribution to continuous improvement and cost-of-quality reduction.
• On-time documentation and reporting accuracy.
  
  

Skills

Competencies

Attention to details

Collboration and Team building

Delivering High Quality Work

Working effectively with team