Engineer 2, Software Development & Engineering

Job Summary

Are you passionate about cutting-edge technologies and eager to make an impact in the telecom industry We are looking for a talented engineer passionate about optimizing development and testing lifecycle via tools and process automation. As a QA and Test Automation Engineer, you will play a pivotal role in ensuring the reliability, scalability, and performance of our Unified Communications products & platforms.

If youre proficient in SIP and VOIP technologies and possess strong troubleshooting and validation skills, wed love to hear from you! Experience with any automation technologies , scripting/programming languages is preferred, but we also welcome individuals with a strong understanding of software development and QA methodologies who are eager to learn and grow with us.

Who we are:

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our commercial customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.

Role and Responsibilities:

• Craft and implement innovative test automation strategies and methodologies with clear ROI analysis.
• Collaborate closely with cross-functional teams to manage releases and troubleshoot issues effectively.
• Dive into low-level design analysis, transforming bugs into actionable user stories for our developers.
• Actively contribute to triaging and resolving environment defects and issues.
• Develop and maintain extensible test automation frameworks across multiple application platforms, utilizing both open source and proprietary tool sets.
• Be at the forefront of designing, developing, executing, and maintaining automated test scripts using Mocha, JUnit, TESTNG, Java, and Python.
• Drive continuous improvement of Continuous Integration pipelines, ensuring best practice metrics and reports.
• Deliver high-quality software across test plans, scripts, and reports, and implement metrics and dashboards for progress and product quality reporting.
• Champion shift-left testing practices, ensuring top-notch quality for our clients.
• Identify , design, and implement innovative technical solutions to enhance test effectiveness and coverage while optimizing test execution costs.
• Play a crucial role in the maintenance of smoke tests and the integration of new APIs into the automation framework.

The Ideal Candidate:

• Proficiency in Mocha and JUnit/TESTNG or Selnium /Appium
• Strong scripting /programming skills in Java and Python.
• Preferred experience with SIP and VOIP technologies.
• Strong understanding of software development and QA methodologies.
• Experience with various test frameworks and tools such as Selenium Webdriver , Django, Java, C#, Python, JavaScript, and Appium.
• Knowledge of object-oriented design principles.
• Familiarity with Agile and DevOps methodologies and frameworks.
• Hands-on experience with CI/CD tools such as Gitlab, Jenkins, or Bamboo.
• Experience with tools & applications such as JIRA, Azure DevOps, BitBucket , Git, and Artifactory/Maven.
• Proficiency in TDD and BDD environments, including knowledge of Gherkin or similar tools.
• Experience with API testing and web services automation using SOAP and REST services.
• Excellent interpersonal, oral, and written communication skills.

Core Responsibilities

• Write and edit automated test code, using the same standards as a Software Engineer, that allows for repeatable, reliable testing solutions to test the wide functionality of products and software in accordance with specifications and technical requirements, maintaining automation codebase in a version control system (GIT, SVN).
• Execute automated test scripts and evaluate results.
• Analyze broken test cases and diagnose and repair to working order.
• Assist in identifying viable test strategies in order to support testing product functionality.
• Create automated testing documentation, including Test Plans, Test Summary Reports etc.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do whats right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelors Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Role: Software Developer in Test (SDET)

Industry Type: Telecom / ISP

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Quality Assurance and Testing

Education

UG: Any Graduate

PG: Any Postgraduate