Engagement Manager

Role: Engagement Manager

Experience Level: 10 to 14 Years

Work location: Mumbai/Bangalore (Hybrid)

Roles & Responsibilities:

Client Management:

• Managing customer communication, relationships and escalation management.
• Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects.
• Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.
• Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
• Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.

Project Delivery:

• Own the complete project lifecycle by managing the solutioning, engineering, testing, release and
• maintenance. Lead engagements with multiple work-streams; prepare project plans and manage deliverables. Guide and help team members to debug and solve technical problems.
• Project deliverables reviews and follow through till issues closure.
• Conflict resolution and dependency management.

Team management:

• Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers. Ensure proper skill development of team members.
• Travel to customer sites, conferences, and other related events as required.

Requirements:

• Excellent client communication, analytical and presentation skills.
• Ability to work with minimal supervision in a dynamic and time sensitive work environment.
• Experience to manage a midsize team (40-50) is a must.
• Experienced in managing mid to large size data and cloud engagements using GCP/AWS/Azure platforms and services.
• Ability to discuss data management, data governance and data integration related issues and provide a point of view.
• Problem solving mindset and ability to guide the team to resolve projectissues.
• Good grasp of risk management, scope management and project profitability.

Nice to have skills:

• Design and solutioning experience using services and tools of cloud platforms like GCP/AWS/Azure.
• Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture.
• Good understanding of application data security and infrastructure security.
• Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and clientpresentation.
• Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science and Artificial Intelligence.

What's in it for you

• The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big DataDomain.
• The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digitaltransformation
• The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
• Flexible, remote working options available to foster productivity and work/life balance.