Details:
Job Description
The Engagement Manager / Project Manager owns the plan, the cadence, and the truth of the Nutanix program. This is a hands-on delivery role, not a status-collection role: the successful candidate builds and maintains the migration wave plan, sequences application owners and change windows, drives risks and dependencies to closure, and gives both client leadership and Stefanini a single, defensible view of progress. Because the engagement begins as staff augmentation and is intended to grow into managed services, this role is also the commercial and relational front door — the person the client's infrastructure leadership calls first.
Job Requirements
Details:
Planning and Migration Governance
- Build and maintain the end-to-end migration wave plan: workload grouping, application dependency sequencing, cutover windows, freeze periods, and rollback checkpoints, aligned to the client's VMware exit timeline.
- Run the intake and readiness process for each wave — confirming assessment complete, application owner sign-off obtained, backup and DR coverage verified, and validation criteria agreed before a wave is scheduled.
- Own the RAID log (risks, assumptions, issues, dependencies), with named owners, dates, and mitigation actions reviewed at a defined cadence rather than at escalation time.
- Coordinate change management: prepare and submit change records, represent the migration at the client's CAB, and ensure back-out plans are documented and tested.
Stakeholder Management and Communication
- Serve as the single point of coordination between client infrastructure, application, network, security, and backup teams and the Stefanini engineering pod.
- Produce a weekly status package — waves complete, VMs migrated, defects open, risks, next-window plan — and a monthly executive summary suitable for the client's IT leadership.
- Facilitate cutover bridge calls: pre-cutover go/no-go, live coordination during the window, and post-cutover validation confirmation.
- Manage expectations proactively — surface schedule and scope pressure early with options, not after the date has slipped.
Delivery, Resource, and Commercial Management
- Coordinate day-to-day assignment of the migration, support, and automation engineers; manage utilization, coverage for on-call and maintenance windows, and PTO/handoff planning.
- Track engagement financials appropriate to a staff augmentation model: hours, timesheet accuracy, burn against approved allocation, and change-order triggers when the client requests work outside agreed scope.
- Enforce quality gates — no wave is declared complete without validation evidence, updated documentation, and application owner acceptance.
- Own onboarding and offboarding of Stefanini resources: access provisioning, client training compliance, knowledge transfer, and clean exit documentation.
Transition to Managed Services
- Capture operational data during migration — ticket volumes, incident patterns, effort per workload type, recurring failure modes — that informs the managed services scope, SLA design, and pricing model.
- Drive the hypercare exit criteria and the handover from project delivery into steady-state support, including runbook completeness and support model definition.
- Identify and qualify expansion opportunities — additional clusters, DR, backup modernization, automation, platform managed services — and route them to the Stefanini account team with sufficient technical detail to shape a proposal.
Required Qualifications
- Bachelor's degree in Information Technology, Engineering, Business, or equivalent practical experience.
- 8+ years of IT project or program management, with at least 3 years leading infrastructure programs — virtualization, hyperconverged infrastructure, data center migration, or hosting/platform transitions.
- Demonstrated experience managing at least one enterprise virtualization migration or data center move of comparable complexity, with responsibility for cutover planning and execution.
- Working technical fluency in virtualization and infrastructure concepts — clusters, hypervisors, storage, networking, backup, and DR — sufficient to challenge estimates, spot risk, and hold a credible conversation with engineers without relaying every question.
- Experience managing distributed or blended delivery teams, including offshore resources across time zones.
- Hands-on proficiency with project and ITSM tooling — Microsoft Project, Smartsheet, or Jira for planning and ServiceNow or equivalent for change and incident tracking.
- Experience operating under formal change control in a regulated environment; healthcare/HIPAA experience strongly preferred.
Preferred Certifications And Attributes
- PMP, PRINCE2 Practitioner, or PMI-ACP; ITIL v4 Foundation.
- Prior experience in a professional services or systems integrator environment, with awareness of scope, margin, and change-order dynamics.
- Familiarity with Nutanix or VMware platform terminology and migration tooling; direct Nutanix program experience is a differentiator.
