Job Summary
The Engagement Delivery Partner will play a pivotal role in managing and delivering complex projects in the industrial manufacturing sector. With a focus on customer experience and delivery management the candidate will ensure seamless execution of production planning and control initiatives. This hybrid role requires a seasoned professional with extensive experience in program management and a deep understanding of industry-specific challenges.
Responsibilities
- Lead the planning and execution of projects to ensure alignment with customer expectations and company objectives.
- Oversee the delivery of solutions that enhance customer experience and drive operational efficiency.
- Provide strategic direction and guidance to project teams to achieve desired outcomes.
- Collaborate with cross-functional teams to ensure seamless integration of production planning and control processes.
- Monitor project progress and implement corrective actions to address any deviations from the plan.
- Ensure that all deliverables meet quality standards and are completed within the agreed timelines.
- Develop and maintain strong relationships with stakeholders to facilitate effective communication and collaboration.
- Identify opportunities for process improvements and implement best practices to enhance project delivery.
- Utilize industry knowledge to anticipate challenges and proactively address potential issues.
- Coordinate with technical teams to ensure that solutions are scalable and sustainable.
- Manage resources effectively to optimize project performance and achieve cost efficiencies.
- Provide regular updates to senior management on project status and key milestones.
- Foster a culture of continuous improvement and innovation within the project teams.
Qualifications
- Possess a deep understanding of customer experience management and delivery management principles.
- Demonstrate expertise in production planning and control within the industrial manufacturing domain.
- Have a proven track record of successfully managing complex projects in a hybrid work environment.
- Exhibit strong leadership and communication skills to effectively manage cross-functional teams.
- Show proficiency in utilizing project management tools and methodologies to drive project success.
- Display the ability to adapt to changing priorities and manage multiple projects simultaneously.
Certifications Required
Certified Project Management Professional (PMP) or equivalent certification in program management.
