Exchange Online Management:
- Administer the configuration, maintenance, and optimization of Exchange Online , including mailbox management , distribution groups , and transport rules.
- Manage user accounts , permissions, and licenses.
- Implement and manage email archiving and retention policies to meet compliance requirements.
- Assist in the design and implementation of future-state Exchange environment.
- Responsible to provide required system reporting (audit, performance, etc)
- Provide problem resolution, root cause analysis, management, and documentation of messaging related issues.
- Work closely with global Admin and manage retention policy between the user and shared mailboxes.
Proofpoint Integration:
- Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.
SPAM and Phishing Mitigation:
- Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.
On-Premises Exchange Management:
- Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.
Azure AD Connect:
- Configure and manage Azure AD Connect for directory synchronization.
Teams Management:
- Team App management
- Team Access management
M365 License Management:
- Managing different types of accounts like user/service/admin and their licenses
Compliance Management:
- eDiscovery activities
- PST Archival management
- OneDrive Access controls
