End User Computing Expert

Job Description

• Roles & Responsibilities :
  Skilled End User Computing (EUC) with 10+ years of experience in Windows client management via SCCM / Intune.

• Management of client side technologies such as OS image deployment, disk encryption solutions (MBAM/BitLocker), app packaging.

• Hands-on engineering and support for enterprise client migrations, including build, deployment, encryption compliance, and rollout support.

• The role involves understanding business requirements for client workplace technologies and developing suitable automation and solutions for various IT project scenarios

Qualifications

Educational qualification:

• B.E/B.Tech or equivalent

Experience :

• Design, build, and maintainSCCMand/orIntunedevice management solution

• Perform Patch management

• Create Windows 11 OS imagesand deployment task sequences, including driver integration, image testing, and rollout support

• Implement and supportBitLocker disk encryptionusingMBAM and/or SCCM BitLocker Management

• Ensure encryption compliance, recovery key management, and reporting

• Architect completeclient migration in M&A scenariosincluding readiness checks, deployment support, and post-migration stabilization

• Drive automation by leveraging Gen AI workflows technologies, and as well PowerShell, Graph API as suitable

• Act as COE for Client solutions within Workplace area - Collaborate with architects, project managers and Business to understand their requirement and provide solutions

• Work closely with project teams and local IT during migration and rollout phases

Mandatory/requires Skills :

• 7+ years of Proven work Experience in Workplace - Design, deploy, manage and support End User devices using Microsoft product suites (SCCM, Intune)

• Strong knowledge ofWindows 11 core concepts and client-side troubleshooting

• Hands-on experience withOS imaging and deployment(enterprise scale)

• Experience withMBAM / BitLocker drive encryptionand recovery key operations

• Proven experience supportingWindows client migrations, advanced troubleshooting techniques

• Ability to troubleshoot deployment, encryption, and migration-related issues

• Certificationon Microsoft Endpoint management, Security, Windows 11 Core preferred

Preferred Skills :

• Good Knowledge onGraph API, PowerShellscripting for daily routine work

• Knowledge onGen AI workflow toolssuch as n8n, Copilot Studio or equivalent

• Workingmodels of AI automationsis added advantage