Job Description – HR Operations / Employee Relations
Position: HR Operations – Employee Relations
Experience: 3–5 Years
Locations: Salem | Puducherry | Kumbakonam
Job Summary
We are looking for an experienced HR Operations / Employee Relations professional with 3–5 years of experience to manage day-to-day HR activities and support employees throughout the employee lifecycle. The ideal candidate should have strong knowledge of HR operations, employee relations, onboarding processes, stakeholder management, and HR policies.
The role will involve partnering with employees, managers, and business stakeholders to ensure smooth HR operations, address employee concerns, and deliver a positive employee experience.
Key Responsibilities
- Manage end-to-end HR Operations and Employee Lifecycle activities from onboarding to exit.
- Coordinate and manage the employee onboarding process, including documentation, verification, induction, and joining formalities.
- Act as a point of contact for employees regarding HR policies, processes, benefits, and workplace-related queries.
- Handle employee relations matters professionally and ensure timely resolution of employee concerns and grievances.
- Support managers and business leaders in addressing employee-related issues and maintaining a positive work environment.
- Maintain accurate and updated employee records, HR documentation, and personnel data.
- Coordinate employee lifecycle activities such as transfers, promotions, confirmations, role changes, and exits.
- Ensure HR processes are executed in accordance with company policies and applicable statutory requirements.
- Work closely with internal stakeholders such as Business Managers, Payroll, Talent Acquisition, Finance, and Administration.
- Support performance management, employee engagement, and other HR initiatives as required.
- Prepare and maintain HR reports, trackers, and operational dashboards.
- Identify recurring employee issues and recommend improvements to HR processes and employee experience.
- Ensure timely communication of HR policies, announcements, and organizational changes.
- Handle employee separation processes, including exit formalities, clearance coordination, and exit documentation.
- Maintain confidentiality of employee information and handle sensitive employee matters with professionalism.
Required Skills
- Employee Relations
- Employee Lifecycle Management
- HR Operations
- Employee Onboarding
- Stakeholder Management
- Strong knowledge of HR policies and processes.
- Good understanding of employee documentation and HR administration.
- Strong communication and interpersonal skills.
- Ability to handle employee grievances and sensitive situations professionally.
- Strong problem-solving and decision-making abilities.
- Good organizational and coordination skills.
- Proficiency in MS Office / Excel and HRMS or HRIS systems.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- MBA/PGDM in HR or equivalent qualification will be an advantage.
- 3–5 years of relevant experience in HR Operations, Employee Relations, HR Generalist, or a similar role.
- Experience working with HRMS/HRIS platforms is preferred.
