Job Description

Key Responsibilities

1. Strategic Business Partnership

Partner with DC Heads, BPHRs, Unit HRs, and business leaders on people strategy and organizational effectiveness.
Act as a trusted advisor on employee sentiment, organizational climate, and workforce risks.
Influence culture, engagement, and talent initiatives aligned with business priorities.
Facilitate leadership decision-making on complex employee matters.
Represent Employee Relations in strategic DC governance forums.

2. Employee Experience & Culture

Drive employee engagement, inclusion, recognition, and culture-building initiatives.
Lead leadership connects, employee forums, and developmental programs.
Foster a workplace culture built on respect, inclusion, dignity, and psychological safety.
Support employee assimilation, retention, and belonging initiatives.
Champion Infosys Culture & Values across the Development Center.

3. Wellness, Safety & Employee Care

Lead initiatives related to employee well-being, mental health, and workplace safety.
Serve as a key support partner during employee emergencies and critical situations.
Promote psychological safety and a caring workplace environment.
Partner with internal stakeholders on wellness programs and employee support mechanisms.
Strengthen awareness of available employee assistance and support resources.

4. Governance, Risk & Compliance

Govern adherence to organizational policies, Code of Conduct, and ethical standards.
Drive audit readiness through robust documentation, reporting, and case governance.
Monitor people risks, workplace trends, and compliance gaps.
Lead periodic reviews, audits, and governance assessments.
Provide insights and recommendations to proactively mitigate organizational risk.

5. Employee Relations & Workplace Resolution

Manage employee grievances, workplace concerns, and escalations.
Govern employee listening and resolution channels such as HEAR and other resolution forums.
Facilitate fair, timely, and objective resolution of employee concerns.
Build trust through transparent and consistent employee relations practices.
Ensure confidentiality, neutrality, and procedural fairness in all interventions.

6. Workplace Investigations

Conduct and oversee investigations relating to misconduct, harassment, ethics, and compliance concerns.
Partner with HR, Legal, Compliance, and business leaders on sensitive matters.
Recommend corrective and preventive actions based on findings.
Ensure investigations are evidence-based, objective, and defensible.
Prepare audit-ready reports and closure documentation.

7. Talent Assurance & Compliance

Drive adherence to Infosys Culture & Values, Employee Handbook, and Code of Conduct.
Manage disciplinary matters related to conduct, information security, privacy, performance, and policy violations.
Advise leaders on appropriate disciplinary and corrective actions.
Support workforce risk management and performance governance.
Identify emerging concerns and implement preventive interventions.

Key Deliverables