****preferably in manufacturing, plant HR / unionized workforce management****
Title: Employee Relations
Location : Bangalore (Hybrid – 2 days office)
Job Description:
Key Responsibilities
- Act as the primary HR point of contact for supervisors and employees, addressing general HR queries, policy clarifications, and payroll questions in a professional and timely manner.
- Ensure timely closure of employee inquiries using HR Contact Center procedures, policy manuals, and knowledge resources.
- Maintain high levels of employee satisfaction by delivering consistent, accurate, and empathetic HR support.
- Document all employee interactions, transactions, and resolutions in the HR case management system.
- Coordinate with internal and external teams to ensure seamless delivery of HR services such as Benefit vendors.
- Support payroll activities by submitting monthly attendance, overtime, leave inputs, and other workforce data accurately and on time.
- Participate in disciplinary discussions, domestic enquiries, investigations, and documentation.
- On need basis Liase with Govt Authorities for all statutory matters.
- Act as a subject matter resource for employees and managers on benefits, policies, and procedures.
- Coordinate and deliver awareness sessions on employee benefits, policy updates, and compliance requirements.
- Assist with performance review cycles and related communications
- Assist with employee engagement surveys for participation using Kiosks.
- Promote adoption of digital HR services and self-service tools to improve employee experience.
Qualifications & Experience
Education
- Bachelor's degree in Human Resources, Business Administration, or related field (MSW/MBA/PGDM in HR preferred).
Experience
- 5–8 years of HR experience, preferably in manufacturing, plant HR / unionized workforce management.
- Experience with Workday or similar HRIS system is an advantage.
- Prior experience with processing India payroll, leave management, and benefits.
Skills & Competencies
- Strong interpersonal and communication skills.
- Service-minded with a high level of professionalism and integrity.
- Working knowledge of Indian labor laws and statutory compliance.
Ability to work in a fast-paced, plant/operations environment.
