EMEA Training Content Developer / Change Consultant

synectics apac

Fresher

Not Disclosed

Bengaluru, India

Posted 5 days ago
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Job Description

Key Responsibilities

Training Content Development
Design and develop training materials, including e-learning modules, user guides, job aids, simulations, and presentations.
Translate HR system and process changes into clear, practical, role-based learning content.
Customize training materials for different user groups and deployment phases.
Update training content based on system changes, stakeholder feedback, and user requirements.
Support User Acceptance Testing (UAT), deployment readiness, and training delivery activities.
Gather training feedback and recommend improvements to enhance learning effectiveness.
Change Management & Network Coordination
Coordinate and support the Change Network, including Change Ambassadors and Champions.
Organize onboarding sessions, regular touchpoints, and drop-in sessions for change stakeholders.
Provide Change Champions with the necessary communication materials, toolkits, and enablement resources.
Maintain and update the Change Network SharePoint site, ensuring information is accurate, organized, and accessible.
Track change readiness and adoption, identify potential risks, and recommend mitigation measures.
Support change impact assessments and ensure follow-up actions are completed.
Program & Project Coordination
Monitor and manage the program mailbox, ensuring timely responses and appropriate query resolution.
Maintain project trackers, program logs, reporting templates, and documentation.
Coordinate meetings, prepare agendas, record meeting minutes, and track action items.
Support the planning and execution of workshops, briefings, training sessions, and program events.
Coordinate activities across multiple workstreams and geographies to ensure smooth program delivery.
Communications & Stakeholder Engagement
Draft, review, and edit communications for email, intranet, newsletters, and other channels.
Develop presentations, FAQs, toolkits, and supporting communication materials.
Collaborate with HR workstream leads, change and communications teams, and business stakeholders.
Support consistent messaging and stakeholder engagement throughout the transformation journey.

Required Skills & Qualifications

Experience in change management, stakeholder engagement, training coordination, or program support within an HR or People transformation environment.
Good understanding of HR processes, People functions, and organizational ways of working.
Hands-on experience developing training content for HR systems or ERP implementations.
Experience working in project or program environments, preferably involving large-scale transformation initiatives.
Exposure to HR system implementations such as Workday, SAP SuccessFactors, or Oracle HCM.
Strong written and verbal communication skills, with the ability to simplify complex processes into user-friendly content.
Excellent organizational and coordination skills, with the ability to manage multiple priorities and workstreams.
Experience engaging with stakeholders and coordinating activities across multiple countries or geographies.
Proficiency in Microsoft 365 applications, including PowerPoint, Word, Excel, SharePoint, and Teams.
Comfortable using AI productivity tools such as Microsoft Copilot and Claude.

Preferred Candidate Profile

Experience supporting HR transformation or change adoption programs across EMEA or other global regions.
Strong skills in training material development, process documentation, and presentation creation.
Familiarity with change readiness assessments, stakeholder networks, and adoption tracking.
Ability to work independently, manage competing deadlines, and collaborate effectively with cross-functional teams.
A proactive, detail-oriented approach with a strong focus on employee experience and continuous improvement.

Key Competencies