Email & Chat Process Intern

Email & Chat Process Intern (Remote)

Company: Skillzenloop

Internship Type: Full-Time

Duration: 13 Months

Stipend: 15,000 per month

Work Mode: Remote

Internship Overview

Skillzenloop is offering an opportunity for an Email & Chat Process Intern who is interested in customer communication and support operations. This internship is designed to provide hands-on experience in handling professional email and chat-based interactions in a structured, remote working environment.

What You'll Be Working On

Responding to customer or user queries via email and chat

Providing accurate and timely information in written communication

Following predefined communication guidelines and templates

Maintaining records of conversations and resolutions

Escalating issues to relevant teams when required

Supporting day-to-day communication and coordination tasks

Skills & Requirements

Good written communication skills in English

Basic computer knowledge and comfort with digital tools

Ability to understand queries and respond clearly

Attention to detail and professionalism

Willingness to learn communication and support processes

Ability to work independently in a remote setup

Who Can Apply

Students or recent graduates from any academic background

Freshers interested in customer support or communication roles

Candidates looking to gain professional work experience

Applicants available for a full-time internship (13 months)

What Skillzenloop Offers

Practical exposure to email and chat-based support operations

Learning-focused environment with guidance

Monthly stipend of 15,000

Flexible remote working setup

Internship completion certificate

Opportunity to build strong communication and professional skills