Email & Chat Process Intern

Email & Chat Process Intern Infrabyte Consulting

Duration: 23 months | Full-time | Remote | Stipend: 15,700

About the Role

We are seeking an Email & Chat Process Intern to support customer service operations. This internship provides practical experience in handling client queries and maintaining communication records.

Responsibilities

* Respond to customer queries via email and chat.

* Maintain accurate records of interactions.

* Ensure timely resolution of issues.

* Collaborate with the support team to improve processes.

Requirements

* Pursuing or recently completed a degree in any discipline.

* Strong written communication skills.

* Ability to multitask and manage time effectively.

Skills

Customer Support, Email Communication, Chat Handling, MS Office, Typing Speed

Benefits

* Monthly stipend of 15,700.

* Internship completion certificate.

* Letter of Recommendation (LOR).

* Exposure to professional client communication practices.