Email and Chat process Job openings in Bangalore and Hyderabad

Description

We are looking for enthusiastic individuals to join our team in Bangalore and Hyderabad as Email and Chat Process Executives. This role is ideal for candidates with 0-1 years of experience who are eager to start their career in customer service. The successful candidates will be responsible for managing customer interactions through email and chat, ensuring a high level of satisfaction and professionalism.

Responsibilities

• Manage and respond to customer inquiries via email and chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Assist customers in resolving issues and troubleshooting problems effectively.
• Document all interactions with customers for future reference and quality assurance.
• Collaborate with team members to improve processes and enhance customer experience.

Skills and Qualifications

• Excellent written and verbal communication skills in English.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using email and chat software applications.
• Basic knowledge of customer service principles and practices.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Familiarity with CRM tools is a plus.

Job Title: Email and Chat Process

Qualification : Any degree / B.Tech

Year of passing : 2021-2026

Experience: Freshers and experiences

Salary: 3Lpa to 4lpa

Location: Bangalore, chennai and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Menakadevi HR - 999 401 6571