Electronic Banking Support Executive
Byzan Systems Private Limited- Posted 4 hours ago
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Job Description
Electronic Banking Support Executive
Experience: 6 Months – 1 Year
Location: Mumbai
Work Mode: Work from Office (WFO)
CTC: Up to ₹3 LPA
Job Summary
We are looking for an Electronic Banking Support Executive with experience in Corporate Internet Banking or Retail Internet Banking. The candidate should have good communication skills, Excel knowledge, and prior experience in outbound calling.
Key Responsibilities
- Handle outbound calls to customers regarding internet banking services and related queries.
- Assist customers with Corporate Internet Banking or Retail Internet Banking services.
- Provide basic information and support to customers regarding banking-related processes.
- Maintain customer details, call records, and reports using MS Excel.
- Follow up with customers and ensure timely resolution of queries.
- Coordinate with internal teams whenever required.
Required Skills
- 6 months to 1 year of relevant experience.
- Experience in Corporate Internet Banking or Retail Internet Banking.
- Prior outbound calling experience.
- Good verbal and written communication skills.
- Basic to good knowledge of MS Excel.
- Customer-handling and problem-solving skills.
Important Requirements
- Candidates must be based in Mumbai only.
- Work from Office is mandatory.
- Current CTC should be up to ₹3 LPA.
More Info
Key Skills
About Company
Byzan Systems is a 15+ year old, steadily growing IT Solutions Company. The company's objective is to provide cost effective and quality solutions. Byzan has strong credentials in the Financial Services Industry where its clients include 20+ major global financial services firms. We have a strong track record of providing solutions and services since our inception and a strong Applications Development, Management, Testing and Infrastructure Services capability. Byzan has it's office in Mumbai and has support centres in 6 other Indian cities.
Byzan's traditional competencies lie in developing and implementing effective frameworks for Payment Gateways, Security and Authentication Models, Core Banking and Cross Channel Sales and Services. Byzan also provides services in the areas of Applications Support, LAN/WAN Datacenter and Support Desk Management for Electronic Banking.