Summary
Position Summary
Strategy & Transactions – Infrastructure & Real Estate – ServiceNow - Analyst
Join our team of Strategy & Transactions professionals to help guide Deloitte client service teams through some of the critical moments and transformational initiatives. From strategy to execution, this team helps deliver integrated support covering valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, M&A, and sustainability. Work alongside teams every step of the way, helping them navigate new challenges, avoid financial pitfalls, and support in providing practical insights at certain stages of their journey—before, during, and after any major transformational projects or transactions.
Position Summary
Level: Analyst or equivalent
As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high
quality work products within due timelines.
Work you'll do:
At Deloitte I&RE team, you :
- Will be responsible for understanding and translating user's requirements and configuring/ customizing those in the TRIRIGA application platform
- Will be responsible for hands-on configuration of the TRIRIGA solution through design, build and test phases
- Will perform root cause analysis of any process issues
- Will be required to understand data requirements to design, develop and implement data migrations/integrations
- Will implement and deploy Real Estate Technology Solutions for Deloitte's global clients
- Will assist in / lead client interviews and workshops during discovery, analysis, and demo stages
- Will assist with development of project deliverables as required including
- Functional requirements
- As-is and to-be process flows
- Current and future state technology diagrams
- Functional design documents
- Use cases and test cases
- Test and training plans and materials etc.
The team:
Deloitte's Real Estate Technology team, part of the Infrastructure & Real Estate practice, empowers organizations to modernize their real estate portfolios with leading-edge technology. We deliver solutions for space, facilities, warehouse, lease, and capital projects management—utilizing IoT, automation, cloud platforms, and data analytics to maximize efficiency and value.
Our team helps clients optimize space utilization, enhance facility operations, digitize capital project workflows, Lease Management and make data-driven decisions for agile workplaces. We also support ESG and DEI objectives through innovative technology solutions.
We are looking for driven professionals with strong consulting backgrounds, a passion for technology, and the ability to work effectively across global teams. Ideal candidates will have experience with emerging real estate technologies, quick learning capabilities, and a track record of delivering impactful, tech-enabled solutions in a fast-paced environment.
Qualifications
Must Have Skills/Project Experience/Certifications:
- Experience between 1-3 years with ServiceNow Certified ServiceNow administrator (active certification)
- Experience with Service Portal, Flow Designer, Performance Analytics, Widget, Instance, and Pages
- Strong scripting background with experience coding with AngularJS, JavaScript
- Hands on experience in all client side and server-side objects of ServiceNow like Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, Workflows(with experience using major activities in workflow along with activities used for orchestration),UI Action, Ui Context Menu, Transform Maps, configuring DS, writing Email scripts, Email notification, Email Templates, Field Styles, Dynamic Pages, Static Pages
- Experience of working with Data Migration and ERP/IWMS Implementation engagements
- Software integration experience utilizing Web Based API - SOAP, REST API
- Understands technical and functional design requirements related to ServiceNow
- Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
- Project Management skills, with emphasis on on-time deliverables management
- Experienced in overseeing platform upgrades, patching, and release management
Good to Have Skills/Project Experience/Certifications:
Knowledge of ITIL and Agile methodologies
- Experience with mobile development, Ajax, Jelly, Glide, and jQuery
- Integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, Java Scripts, JDBC, AJAX, XML, SQL Server 2008R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net or other integration technologies
- Ability to perform scripted Web-Services, AJAX, Rules, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Ability to develop custom UI changes with usage of Web Technologies such as DOM, HTML changes
- Support pre-sales activities and contribute to proposal development
- Experience/Understanding of real estate, facilities management, maintenance and operations, capital projects and condition assessments preferred
Education:
Location: Bengaluru/Hyderabad/Pune/Chennai
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Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
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Requisition code: 350041
