Job Description
Position Title: Admission Counselor / Tele Admission Counselor – Online Programs
Department: Admissions & Student Engagement
Location: Navi Mumbai Work-from-Office Only
Role Overview: The Admission Counselor will be responsible for guiding prospective students through the admission process for Univista's online degree and certification programs. This role involves student counseling, lead conversion, follow-ups, and providing accurate academic guidance to ensure high enrollment and student satisfaction.
Key Responsibilities:
• Handle inbound and outbound calls, emails, and inquiries from prospective students
• Counsel students and parents regarding program offerings, eligibility, fees, and career outcomes
• Convert leads into confirmed admissions through structured follow-ups
• Maintain and update student data in CRM systems
• Explain program structure, online learning model, assessments, and certification
• Coordinate with sales, marketing, and academic teams for smooth admissions
• Achieve daily, weekly, and monthly enrollment targets
• Resolve student queries pre- and post-admission
• Participate in webinars, virtual counseling sessions, and admission drives
Eligibility & Skills:
• Graduate/Postgraduate in any discipline (Education background preferred)
• 1–5 years of experience in education counseling, telesales, or admissions
• Excellent communication skills in English (additional languages preferred)
• Strong convincing, interpersonal, and negotiation skills
• Comfortable with calling, follow-ups, and target-based roles
• Basic computer knowledge and CRM handling experience
Why Join Univista EdTech
• Work with a fast-growing national & international education brand
• Opportunity to shape the future of online education
• Performance-linked growth and leadership opportunities
• Collaborative, innovation-driven work culture
