Educational Counselor

JOB DESCRIPTION

Job Title: L-2 Counsellor – Study Abroad

Company: UPGRAD

Employment Type: Full-Time

Job Summary

UPGRAD is hiring an experienced L-2 Counsellor to guide and support learners pursuing international education opportunities. The role requires strong counselling abilities, communication skills, and prior experience in study abroad programs.

Key Responsibilities

• Counsel students on global education programs and university options
• Guide learners through the admission and application process
• Maintain consistent communication with students and ensure conversion goals are met
• Collaborate with internal teams to provide accurate information and seamless support
• Maintain detailed records of counseling sessions and student progress
• Achieve monthly and quarterly targets in alignment with business objectives

Key Skills Required

• 1–2 years of experience (EdTech background preferred)
• Mandatory experience in Study Abroad counselling
• Excellent communication and interpersonal skills
• Strong counselling and sales conversion capabilities
• Ability to handle multiple student profiles efficiently
• Proficiency in CRM tools and MS Office applications