Job Description

About Us
iGlobal is a growing Singapore-based education business that combines tuition and enrichment programmes with its own digital learning platform and AI-powered learning tools.
We're looking for an organised, approachable and dependable person to run daily operations and keep communication smooth between parents, teachers and management.

Role Focus

Education Administration & Parent Coordination: 70%
HR & Office Support: 20%
Finance & Recordkeeping: 10%

Education Administration & Parent Coordination (70%)

Manage class schedules, attendance, registrations and student records
Communicate with parents and teachers via WhatsApp, email and phone
Send class reminders, announcements and timetable updates
Coordinate replacement lessons, teacher availability and progress updates
Handle parent enquiries, feedback and follow-ups professionally
Maintain student databases and admin reports

HR & Office Support (20%)

Coordinate recruitment, interviews and onboarding
Maintain employee records, attendance and leave
Assist with payroll documentation and staff scheduling
Support office admin, documentation and vendor coordination

Finance & Recordkeeping (10%)

Assist with invoicing, payment reminders and basic financial records
Coordinate programme announcements and promotional communications

Requirements

Minimum: Diploma in Business Administration, Human Resource Management or a related field
At least 1-2 years of experience in administration, customer service or education operations
Strong communication and organisational skills
Proficient in Microsoft Office and comfortable with digital systems
Able to work independently and manage priorities
Advantage: basic accounting knowledge, HR/payroll exposure, or education-sector experience
Language: good written and spoken English Mandarin or Malay is an advantage

Working Arrangement

5 days a week: Monday, Tuesday, Wednesday, Friday and Saturday
Off days: Thursday and Sunday
Hybrid work arrangement
Parent communication is central to this role, so you should be attentive to parent messages after working hours.

What We Offer