Gyandhan, a leading player in the financial services sector, specializes in providing educational loan solutions to students across India and abroad. Our company is dedicated to simplifying the loan application process, making education financing accessible and transparent for our clients.
Role & Responsibilities
- Provide detailed counseling to students and parents regarding education loan options.
- Assist clients through the entire loan application process, ensuring documentation is complete and accurate.
- Address queries and concerns promptly, maintaining high levels of customer satisfaction.
- Maintain updated knowledge of loan policies, interest rates, and financial schemes relevant to education loans.
- Document interactions and update client information accurately in the CRM system.
- Collaborate with the team to meet daily and monthly counseling targets.
Skills & Qualifications
- Must-Have
- Proficiency in Hindi or English
- Excellent verbal and written communication skills
- Prior experience in customer service or financial counseling
- Basic understanding of loan products and financial terminologies
- Comfortable working on-site in Hyderabad
- Preferred
- Experience in educational or student loan counseling
- Knowledge of the Indian education finance sector
Benefits & Culture Highlights
- Dynamic work environment with growth opportunities
- Supportive team culture focused on learning and development
- On-site role with a focus on face-to-face client engagement
Skills: communication,b2c,communication skills,counselling
