Education Counselor

Location: Baner, Pune

Employment Type: Internship

Experience: 0 to 1yr (Freshers with strong communication skills are welcome)

Role Overview

As an Education Counsellor, you will engage with prospective learners, understand their educational background and career aspirations, and guide them toward suitable training programs. This role blends student counselling with enrollment support to help learners make informed decisions.

Key Responsibilities:

Counsel students and working professionals through calls, messages, emails, and walk-ins.

Understand learner profiles, career goals, and skill gaps to recommend appropriate courses.

Provide detailed information about course structure, duration, certifications, and career outcomes.

Handle inquiries generated through marketing campaigns and referrals.

Follow up with prospective learners and support them through the enrollment process.

Maintain accurate records of counselling sessions and enrollments in CRM systems.

Coordinate with academic and operations teams for smooth student onboarding.

Build trust-based relationships to encourage referrals and long-term engagement.

Meet enrollment targets while maintaining a learner-first counselling approach.

Skills & Qualifications

Strong communication, counselling, and interpersonal skills.

Ability to guide and influence students in a positive and ethical manner.

Customer-focused mindset with basic sales orientation.

Willingness to work in a fast-paced environment.

Basic knowledge of MS Office and CRM tools.

Prior experience in education counselling, EdTech, or B2C sales is an advantage.

What We Offer

Fixed salary with performance-based incentives.

Structured training on courses, counselling techniques, and sales processes.

Supportive and growth-oriented work culture.

Clear career progression opportunities within the organization.

Interested candidates can share their profiles on [Confidential Information] | 7972660431