Education Counselor

Job Description for Education Counsellor

• KRAs and KPIs

Category 1 - Financial

Objective name -External Revenue

Objective Description - The Order Entry and resulting Revenue generated through Candidate registrations for ILT and OLT and other modes of Training

Measure - >= 40 Registrations per semester

Category 2 - Quality & Customer

Objective name - Customer Satisfaction

Objective Description - Candidate feedback based on his / her Training Experience with Atos - Registration to Certification

Measure - >= 3/5 or at least 70% referenceable candidates

Category 3 - Efficiency & Process

Objective name - Process Compliance

Objective Description - Adherence to defined process

Measure - Zero non-compliance during reviews and at least 2 constructive improvements

Category 3.1 - Efficiency & Process

Objective name - Process Improvements

Objective Description - and improvements to increase operational efficiency and effectiveness

Measure - Proactively implement process improvements that improve efficiency and / or effectiveness by 500 basis points

Category 4 - People

Objective name - Training & Development

Objective Description - Completion of Mandatory & Identified Training programs

and Complete one SAP certification

• Skills:

1. Communication skills
2. Persuasive and convincing skills
3. Understanding of IT and skill based trainings

• Qualifications and Experience

1. Graduate
2. 1 3 years of experience in career counselling

• Responsibilities:

1. Understanding the Atos Training portfolio
2. Providing career guidance to prospects
3. Working closely with marketing to follow up on leads
4. Follow-up for fees
5. Help marketing activities by providing lead feedback

• Other Points

1. Understanding about IT career and IT job market
2. Occasional Travel
3. Attending Education Seminars
4. Conducting Webinars/Seminars