Education Counselor / Admission Counselor - Deccan Pune

Note -

• Overseas counselling experience will not be considered.
• Psychology background candidate will not be considered, strictly do not apply.
• Read the Job description carefully, relevant experience candidates will only be considered.

Ignite Education is a leading EdTech company in India, affiliated with reputed universities nationwide. We specialize in providing online and distance learning programs, including graduation and post-graduation courses, designed to support working professionals and students with accessible, flexible, and career-focused education.

ROLE DESCRIPTION

We are hiring a full-time, on-site Admission Counselor for our (Deccan) office. This position functions primarily as an Educational Counsellor, where you will guide, counsel, convince prospective students, understand their academic and career goals, recommend suitable programs and ensure successful admissions through company-provided leads.

ROLES & RESPONSIBILITIES

• Counsel students regarding online and distance learning programs offered through partner universities.
• Understand student requirements and recommend the most suitable graduate and postgraduate programs.
• Manage both inbound and outbound calls to convert enquiries into admissions.
• Provide accurate program details, fee structures, career pathways, and admission procedures.
• Conduct follow-ups through calls, WhatsApp, email, and scheduled callbacks to maximize conversions.
• Handle pre-admission and post-admission support to ensure smooth onboarding.
• Maintain and update lead records, enquiry status, and conversion reports in the CRM.
• Build and maintain strong relationships with students for future referrals.
• Work consistently towards achieving monthly admission targets.
• Participate in ongoing training, team discussions, and counselling strategy improvements.

SKILLS REQUIRED

• Strong communication and presentation skills.
• Good counselling and interpersonal abilities.
• Enthusiastic, confident, and goal oriented.
• Ability to explain program details clearly and handle objections effectively.
• Basic computer knowledge and CRM familiarity (preferred).
• Passionate about academic guidance and student support.

QUALIFICATION

• Any bachelor's degree

EXPERIENCE

• 6 months to 3 years
• Experience in EdTech, admission counselling or online distance learning preferred.

LOCATION

• Deccan, Pune
• Work from Office (Mandatory)