Job Title: EDI Coordinator
Position Summary
The EDI Coordinator is responsible for managing and supporting Electronic Data Interchange (EDI) transactions between internal ERP systems and external trading partners. This role ensures accurate, timely data flow by monitoring EDI transactions, troubleshooting errors, and directly correcting and maintaining data within the ERP system. The ideal candidate has strong ERP experience, excellent problem-solving skills, and a solid understanding of business processes such as order management, invoicing, and inventory.
Key Responsibilities
- Monitor, manage, and support daily EDI transactions (e.g., 850, 855, 856, 810) to ensure successful data exchange with trading partners
- Investigate, troubleshoot, and resolve EDI errors, exceptions, and failed transactions
- Analyze EDI mapping and transaction errors and determine root causes
- Correct, update, and maintain data directly within the ERP system (customers, items, pricing, orders, shipments, invoices, etc.)
- Coordinate with internal teams (IT, Customer Service, Supply Chain, Finance) to resolve data and process issues
- Validate ERP data accuracy to prevent recurring EDI issues
- Identify opportunities to improve EDI and ERP data processes and reduce manual intervention
Required Qualifications
- 25+ years of experience in an EDI Coordinator, EDI Analyst, or similar role
- Hands-on experience working with ERP
- Strong experience correcting and maintaining data directly within an ERP system
- Working knowledge of EDI standards (ANSI X12 and/or EDIFACT)
- Experience troubleshooting data-related issues across EDI and ERP systems
- Understanding of order-to-cash and procure-to-pay business processes
- Strong analytical and problem-solving skills with attention to detail
- Ability to communicate technical issues clearly to both technical and non-technical users
Key Skills & Competencies
- ERP data management and validation
- EDI transaction monitoring and troubleshooting
- Cross-functional collaboration
- Process improvement mindset
- Time management and prioritization
