EDG Specialist (SME)
This position will provide Human Resources support services to onshore employees with a high level of effectiveness, efficiency, and a focus on customer service. The specialist will perform administrative, transactional, and data/records management activities, including processing of Workflow, Service now Cases and managing the Workday reports activities.
Knowledge & Experience
- Working Experience of 4-6 years for US and Europe HRO Verticals is a must.
- Expert level Knowledge of Workday and service now is a must
- Experience in Hire to retire HR transactions EDM, HR Admin, EE Life cycle events
- Good to have Workday reporting experience which involves validating the data/employee records for data hygiene.
- Thorough Knowledge of processing Promotions, Personal data changes, Separation, cost center changes, transfers , compensation changes in the Specific workday modules.
- Expert in Workday Inbox / filters management
- Knowledge of sandbox for workday testing
- Preparing and publishing weekly and monthly reports
- Ability to Work on a Deadline and handle pressure.
- Strong communication, problem solving and resolution skills.
- Must be able to multi-task, maintain confidentiality, work independently, and have good organizational skills.
- Ability to coach the team in a time of need.
- Experience in handling pilot transition will be a good value addition.
- Ability to deliver effective training sessions.
- Ability to lead with example.
Formal Education & Certification
- Bachelor's degree in any discipline
- Basic computer knowledge required (MS- Office Applications)
Working Conditions
- Flexible to work 24*7 shift timings
- Work from office (No work from home)
- Agile to extended work hours when needed to meet deadlines without prompting
