Job Title
Executive - E Commerce
Function
E Commerce
Reports to
General Manager- Ecommerce
Key Responsibilities
Principal Accountabilities
Handle Domestic accounts like the following:-
- Be able to create performance advertisements on ecommerce portals and achieve sales targets accordingly.
- Understand SEO and keyword optimization to improve listings and improve organic search ranking.
- Handle online Portal like Amazon, Flipkart, Nyka, Snap deal, Paytm, Big Basket etc. BAUs to be managed and maintained including tags, Brand registry, portal management, shipping tracking door to door including any product damage management.
- Person must have experience of compiling, analyzing, reporting sales data.
- Monitoring competitive activity, customer and market trend analyze.
- Handling any upcoming e-com portals and listing product on new portals as well as enlisting on new portal.
- Online product inventory data coordination and updates to be shared with the production and logistics team on regular basis.
- Customer queries to be attended over the email and immediate response to be done.
- E-com portal reviews, coupons, promotions, customer grievances/queries, Feedback calls or messages to be addressed
- Website cold calling, missing orders calls and help in customer conversion.
- Competitor analysis on respective platforms for price and product comparison.
- Enrolling for periodical sales events to boost the sales and achieving given targets.
- Track competitive SKUs for promotions and sales offers.
- Creating & running Ads on E-com portals + google
- Working with external agency to ensure Social media & E-com portals are aligned.
- Working with agency on SEO & Ad building.
- Achieving sales target.
Experience
2 - 4 Years
Qualification
Graduate / Postgraduate
