Job Description

Company Description Camex Wellness Limited, founded in 2015, is a wellness-focused healthcare company dedicated to offering safe, side-effect-free therapies for modern lifestyle-related ailments. The company develops advanced electrotherapy and innovative healing solutions that help manage chronic pain and lifestyle diseases. Through its three brands—Companio, Welme, and Exocool—Camex Wellness provides non-invasive, portable, and easy-to-use pain relief products for at-home use. Companio focuses on EMS and TENS devices for various chronic conditions, Welme delivers clinically-tested TENS relief for period pain, and Exocool offers India's first cryo-numbing device to reduce needle anxiety. Together, these brands support individuals in achieving pain-free, healthier lives.

Role Description The Ecommerce Specialist role is a full-time, on-site position based in Ahmedabad. This role is responsible for managing and optimizing online sales channels, including product listings, pricing, promotions, and inventory accuracy across marketplaces and direct-to-consumer platforms. The Ecommerce Specialist will monitor performance metrics, analyze customer behavior, and implement strategies to improve conversion rates and revenue. Daily tasks include coordinating with marketing and sales teams to execute campaigns, responding to customer inquiries related to online orders, and ensuring a smooth end-to-end online shopping experience. The role also involves maintaining updated product content, tracking competitor activity, and preparing regular reports on ecommerce performance and opportunities.

Qualifications

Strong E-Commerce knowledge with experience managing online marketplaces and direct-to-consumer platforms.
Demonstrated Analytical Skills for interpreting data, tracking KPIs, and making data-driven decisions.
Excellent Communication and Customer Service abilities to handle inquiries, resolve issues, and collaborate with internal teams.
Proven Sales acumen for supporting online revenue growth, cross-selling, and upselling initiatives.
Experience with ecommerce tools and platforms like Amazon, Flipkart, Myntra, Blinkit, firstcry & similar platforms
Have knowledge about Amazon FBA, Claims, Reconciliation, Promotions, Ads
Ability to work in a fast-paced, detail-oriented environment with strong organizational mand time-management skills.
Bachelor's degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.